Auto Club of Edison
Edison, NJ
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Manager was very rude did not want to answer my question The manager of the BDC department and director of sale is disrecpectful, he does not need a job, he refuses to answer my questions, the dealership in The manager of the BDC department and director of sale is disrecpectful, he does not need a job, he refuses to answer my questions, the dealership in general does not need to be in business. I don't like doing business with people whose talking over me and then refuse to answer the question that I have, he was an xxxxxxx, repugnant human being to talk to. Me asking question concerning a place I want to do business with should not be a chore to the employe. Christina the BDC agent is not helpful at all and Chris the BDC manager needs to get fire since the job is chore he does not want to do. He's more interested in me making a trip to the dealer than talking to me when I inform him that I cannot walk or drive at the moment I just had a surgery, I needed some information about a promotion I heard on the radio, he was disgusting to talk to. They refuse to give me the website to see what car they have on the lot, and I asked for fax number to fax over my information therefore they could work on the paper work he refuse to provide that as well so when I try to digg deeper to find more info about the place he hung up, nasty place to go buy a car, I will not set my foot in there. I was ready to make someone go down with me in the next 3 weeks when my foot is heal and signed the paper work and drive home with car, just like I did with my first car. I had no hassle getting my first vehicle when I called them up they said just send the paper work, bring the registration fee and proof of insurance and that what I did, I did not go from dealer to dealer cause I'm more of a direct person, I lean toward the company that don't give me no xx. If these people are so rude over the phone imagine how they treat their customers that walk through the door. Bad, disrecpectful individuals I'm not interested. More
Great experience. Great Experience. I didn't think I was going to leave with a car the same day. All my needs was met & stayed within my budget. Great Experience. I didn't think I was going to leave with a car the same day. All my needs was met & stayed within my budget. More
they sold me a lemon But my car only put 7000 miles on i never miss a payment engine blew up they won't call me back they won't help they sold me a lemon. Nobody wont call But my car only put 7000 miles on i never miss a payment engine blew up they won't call me back they won't help they sold me a lemon. Nobody wont call me back More
Bad car Purchased a vehicle from them, 4 months later engine had went out after changing the oil. Vehicle was over priced as well. Would not recommend Purchased a vehicle from them, 4 months later engine had went out after changing the oil. Vehicle was over priced as well. Would not recommend More
Great cars for people with less than perfect credit! I didn't have a lot of cash and I didn't have great credit but they truly worked with me. I got the best.car for my buck! I didn't have a lot of cash and I didn't have great credit but they truly worked with me. I got the best.car for my buck! More
Loman auto is the best! Thanks to Cody Livoti and friends my first time financing a car was great! They kept my payments in my budget and satisfied most if not all of my conc Thanks to Cody Livoti and friends my first time financing a car was great! They kept my payments in my budget and satisfied most if not all of my concerns on the vehicle and were very pleasant while doing so...I definitely will be referring friends and family to Lowman Auto thx! More
DONALD IS THE BEST!!! I was helped immediately and felt no pressure to buy a car. I was helped by DONALD and he was so helpful. I told him exactly what I needed and he ob I was helped immediately and felt no pressure to buy a car. I was helped by DONALD and he was so helpful. I told him exactly what I needed and he obliged. He was great to talk to just making conversation while we waited for the bank approval. He was AWESOME! In the past with other cars when taking them for repairs, I always felt like they didn't take me serious because I am a girl. This is the first car I have bought on my own and I was nervous to go. Donald made me feel comfortable and not as if I was some clueless chic. I so much appreciated it!!! The lady who made initial contact with me via text was great, also. I never felt pressured by her either. More
waiting to see what happens i've been waiting for a response from someone...and i hope i get it soon. I really trusted this person but we will see. i've been waiting for a response from someone...and i hope i get it soon. I really trusted this person but we will see. More
"Sal was outstanding" Sal was amazing! Excellent customer service skills, very professional and he is truly "For the People" If I recommend Loman auto to friends/family I w Sal was amazing! Excellent customer service skills, very professional and he is truly "For the People" If I recommend Loman auto to friends/family I would refer them to Sal! The process of buying a car can be very stressful and you need a salesperson who is patient, empathetic, and really willing to work with the client to ensure customer satisfaction. Sal was all of the above and much more. Thank you so very much Sal, your service was greatly appreciated. More
Negative energy, all I said was I wanted a stick car I came here on the promise that I would be able to find a stick car. The lady on the phone specifically told me that wouldn't be a problem. My credit I came here on the promise that I would be able to find a stick car. The lady on the phone specifically told me that wouldn't be a problem. My credit isn't wonderful but it also isn't shot, but I had been recommended this dealer. When we got to the dealer, the only thing I told them was I need a stick car since that's what I'm used to driving since I was 15. They looked at me like I had 5 heads. They didn't just come out and say that they don't have what I'm looking for, and proceeded to make me feel like because I am young I should settle for a car I don't really want to get a car that I really want later. I walked out and went to open road Honda to buy a beautiful brand NEW 2015 Honda civic si manual 6 speed, and it's exactly what I wanted. The difference in attitude was unbelievable. I knew what I could afford, and Honda made that possible. I'm so glad I wasn't made to feel like I couldn't do better as they were trying to make me feel. They were very condescending and rude about my one choice. HORRIBLE experience. More