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Auto Club of Edison

Edison, NJ

4.3
597 Reviews

540 U.S. Highway 1

Edison, NJ

08817

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Showing 597 reviews

August 15, 2022

John has been amazing and very helpful in the process of getting me the first car. He wasn't pushy and helped me make the best decision. He has been so professional with me. When I went to pick up the car I More

by Charles Riedell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 15, 2022 -

Auto Club of Edison responded

Congratulations on your new vehicle Charles! Thank you for the 5-star review! We are glad that you had a good experience here at the Auto Lounge Of Edison!

August 12, 2022

Huge thanks to all the team for our second run about. Very polite and no pressure to buy. It really felt that they wanted the best for you. And a shout out to Kris for staying back after hours so that we More

by Annabella Wagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
Aug 15, 2022 -

Auto Club of Edison responded

Congratulations on your new vehicle Annabella! Thank you for the kind words!! Enjoy!

August 09, 2022

The staff and service were incredible and felt very happy with the experience of buying my car with them. They are helpful without being pushy and overall a great company to deal with. Highly recommended for More

by Julie Rodgers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kash
Aug 09, 2022 -

Auto Club of Edison responded

Good Afternoon Julie! Congratulations on your new vehicle! Thank you so much for the 5-star review!

August 03, 2022

Good and well spoken folks at the dealership. Saw a decently priced car online and we went in to pick up the specific used car. Without wasting time of the sales person, we finalised the car at More

by DM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No Names
Aug 08, 2022 -

Auto Club of Edison responded

Good morning, Please give us a call at 732-769-1400 and ask for Chris!

Aug 09, 2022 -

DM responded

Exchanged emails with Chris, met with the Finance personnel twice. The post above is a reflection of my experience after multiple interactions.

July 26, 2022

Dishonest bait and switch negotiator wants $7,000 in closing fees above list price. I submitted a request to buy a car listed on their website today. Chris immediately called me and tried to get me More

by teslaguy1356423155
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Jul 27, 2022 -

Auto Club of Edison responded

Good Afternoon teslaguy1356423155, Please call me at 732-769-1400 as I feel there is some confusion in our conversation regarding the pricing of this vehicle. Chris

July 22, 2022

NEVER CALLED ME BACK FOR THE SALE I WANTED,UNTIL THE CAR WAS ALREADY SOLD THREE DAYS LATER. More

by josephrgreco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SALES LADY
Jul 22, 2022 -

Auto Club of Edison responded

Mr. Greco, After looking into your inquiry I have questions regarding your portrayal of events. Your lead entered our CRM system at 1:14pm on July 11th. You received an email from one of our representatives at 1:41pm stating that the vehicle was available and asking if you would like to schedule a time to come see the vehicle in person. That was followed up by a phone call at 1:46pm in which the rep did not connect with you. At 1:32pm on July 12th we reached out to you by email to inform that the vehicle had been sold the night before. I would like to discuss this situation with you. Please call me at 732-769-1400 and ask for Chris. Chris Porter BDC Manager Auto Lounge of Edison

July 20, 2022

I called to buy a very nice car. never got a call back until two days later telling me the car was sold.Awful customer service. More

by josephrgreco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Aug 08, 2022 -

Auto Club of Edison responded

Good morning, Please give us a call at 732-769-1400 and ask for Chris please!

Aug 08, 2022 -

Auto Club of Edison responded

Mr. Greco, After looking into your inquiry I have questions regarding your portrayal of events. Your lead entered our CRM system at 1:14pm on July 11th. You received an email from one of our representatives at 1:41pm stating that the vehicle was available and asking if you would like to schedule a time to come see the vehicle in person. That was followed up by a phone call at 1:46pm in which the rep did not connect with you. At 1:32pm on July 12th we reached out to you by email to inform that the vehicle had been sold the night before. I would like to discuss this situation with you. Please call me at 732-769-1400 and ask for Chris. Chris Porter BDC Manager Auto Lounge of Edison

July 13, 2022

Amazing experience from beginning to end. Very helpful sales team, Robert in sales, was very patient and the guy in finance was able to get me an affordable financing option. Definitely will More

by Richard Leary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 22, 2022 -

Auto Club of Edison responded

We are glad you enjoyed your experience with us. Congratulations on your purchase.

July 11, 2022

This dealership is amazing! Came in early in the morning and Kash was nothing but great help. He and the whole team were just wonderful. I left with the car I wanted and I could More

by Gregory Feldner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kash
Aug 08, 2022 -

Auto Club of Edison responded

Hi, Gregory! Thank you for the 5-star review! We are glad you enjoyed your car buying process! Feel free to ask about our referral program you may give us a call at 732-769-1400 for any questions!

July 08, 2022

The staff are extremely knowledgeable and made sure that I would leave with a car that was within my budget. Robert helped me trade in my old car for a new one. Overall, the experience was great! More

by russell blakeslee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 08, 2022 -

Auto Club of Edison responded

Hi, Russell Thank you for the 5-star review! We are glad you enjoyed your car buying process here at the Auto Lounge Of Edison! Please feel free to ask about our referral program you may give us a call at 732-769-1400 for any questions.

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