Auto By Design
Chantilly, VA
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Auto By Design is awful. During the virtual tour, the salesman blatantly overlooked and steered clear of problems with the vehicle--it raises real doubt that any detailed inspection or repairs of this ve salesman blatantly overlooked and steered clear of problems with the vehicle--it raises real doubt that any detailed inspection or repairs of this vehicle were done prior to its being offered for sale. The car was delivered 08/22/20--problems range from the front left running light not properly mounted in its frame, dried glue from a old navigation or phone mount on top of the dashboard--no amount of Goo Gone will remove the damage, a 10 inch crack across the burl wood dashboard, broken cup holders, a 12x14 inch section of the internal headliner hanging loose/unattached, and finally, my favorite. finding the ash tray with ashes, 56 cents in change and the remains of a smoked, rolled marijuana joint! Lol--these guys are ridiculous. Auto By Design is nothing more than a dressed-up, low-end dirt lot used car dealership making false claims, misleading its customers and offering poor product. Do not trust this dealership. More
Worst dealership ever don’t stand behind their cars owner told me it’s wasn’t his problem after purchase the car 20 days from him stay away from this dealership now my car car is at local dealership with ove told me it’s wasn’t his problem after purchase the car 20 days from him stay away from this dealership now my car car is at local dealership with overheating problems save your money and go somewhere else the owner was very unprofessional to my wife and I treated us like a piece of trash and cursed at us and said he didn’t have to deal with it and Threaten to hang up on us STAY AWAY from this place More
They are efficient and very reliable. Everyone there is so helpful and kind. Whenever I have a problem, they are quick to get me in and fixed correctly. I trust them with my vehicle. I als Everyone there is so helpful and kind. Whenever I have a problem, they are quick to get me in and fixed correctly. I trust them with my vehicle. I also bought my car from them and it was an easy and non-stressful process! They are efficient and very reliable. More
Happy Customer! Xoxo Huge thank you to Sean for a smooth transaction on the purchase of our new car! We searched and searched for the perfect car that will save on gas! Se Huge thank you to Sean for a smooth transaction on the purchase of our new car! We searched and searched for the perfect car that will save on gas! Sean made it happen. Always thank you for treating us like family from the very start!! Be sure to go directly to Sean!! We appreciate you. Happy Customer! Xoxo More
I highly recommend them I went into Auto By Design to purchase a pick-up truck. The whole process went so smoothly with Brandon. He took care of me during the whole ordeal an I went into Auto By Design to purchase a pick-up truck. The whole process went so smoothly with Brandon. He took care of me during the whole ordeal and I could not be any happier with my Ford F-150. I highly recommend them to anyone looking for vehicles in the area. More
Bought a car from Pablo ....bought online......great customer service. Car exceeded my expectations. Definitely would highly recommend. Car was delivered to my front door is ....bought online......great customer service. Car exceeded my expectations. Definitely would highly recommend. Car was delivered to my front door is pristine condition! More
Excellent Service...!!! As much as everyone loves to talk smack on buy here pay here lots I can truthfully say I’ve purchased 4 vehicles from these guys without issue. Great As much as everyone loves to talk smack on buy here pay here lots I can truthfully say I’ve purchased 4 vehicles from these guys without issue. Great to work with. Ask for James. More
Great car buying experience!! James was super kind and helpful. He even followed up with me after to give me some additional insights on the car. Even though it’s a bit of a drive James was super kind and helpful. He even followed up with me after to give me some additional insights on the car. Even though it’s a bit of a drive from us we will definitely be using them for future car purchases!! More
I would recommend them any day. I bought couple of cars from Auto By Design. I was very satisfied with both the cars and their after sales service. The staff and the owners are very I bought couple of cars from Auto By Design. I was very satisfied with both the cars and their after sales service. The staff and the owners are very friendly and do not push for sale. There was no hidden cost. Great cars with great price. I would recommend them any day. More
We are very happy customers. Best shopping for a car experience I have ever had. Genuine nice salesman without being a "salesman." We bought a used car in excellent condition at a Best shopping for a car experience I have ever had. Genuine nice salesman without being a "salesman." We bought a used car in excellent condition at a below average price. We are very happy customers. More