Auto By Design

Thank You Again. Brilliant service always looking after the customer needs throughout the whole process. I will be back for sure for the next one. Thank You Again. Brilliant service always looking after the customer needs throughout the whole process. I will be back for sure for the next one. Thank You Again. More

Amazing Experience. Pablo was amazing from start to finish, the car was a factory order and took 6 months to arrive, Pablo kept me updated to whole way through and was al Pablo was amazing from start to finish, the car was a factory order and took 6 months to arrive, Pablo kept me updated to whole way through and was always ready to answer any questions I had. His professional and easy manner made the whole car buying experience a pleasure. He exceeded my expectations; I will recommend them to friends and family in a heartbeat. More

Great service, bad vehicle! Service was great! But the vehicle we purchased was a Chevy Avalanche.. within 6 months problems start occurred. Now after having it 12 months the tra Service was great! But the vehicle we purchased was a Chevy Avalanche.. within 6 months problems start occurred. Now after having it 12 months the transmission went out! Such a rip off and so frustrating!!!! Have a certified mechanic for your state with you to inspect the vehicle before you make a purchase. Lesson learned. More

Worst Customer Service Do not, under any circumstances, buy a vehicle from this dealership. They do not care about customer service, building relationships, or return busine Do not, under any circumstances, buy a vehicle from this dealership. They do not care about customer service, building relationships, or return business. They are the shadiest dealership we have ever worked with and I immensely regret buying from them. We bought a truck from them a month ago. They said they would fix the navigation system, which they stated was as simple as replacing the navigation DVD. A month later, it's still not working. They will not communicate with you at all either. I called their dealership and left a message for the salesman we were working with. I waited over a week for a call back before I eventually drove the two hours from my house to their location to visit in person so they couldn't ignore me. They did not fix the problem while I was onsite and they have not followed up with me since. As if that wasn't frustrating enough, one of the tires on the truck went flat this morning from just attempting to check the tire pressure. They had mental tire pressure gauge caps on two of the tires. You should always use plastic, or you run the risk of the two different metals stripping and breaking the tire pressure sensor when pulled off. That's exactly what happened with our tire and now we will have to pay $275 to get a replacement sensor at a dealership. I called to see if the owner would take responsibly for any of these issues and I have yet to receive a call back. I do not understand how they have 5 star reviews. Do not believe them. More

Only way to go. This is the only way I would consider buying or leasing a car in the future. It makes the car buying process less stressful and seamless. Pablo was This is the only way I would consider buying or leasing a car in the future. It makes the car buying process less stressful and seamless. Pablo was wonderful and very low pressure. Only way to go. More

Worst car bying experience ever I am 50 years old and have purchased 15 cars in my lifetime. This was the worst experience by far. They are rude, condescending, and do not tell the I am 50 years old and have purchased 15 cars in my lifetime. This was the worst experience by far. They are rude, condescending, and do not tell the truth. I had to do over $2,000 of repairs within the first month I owned the car and they would not help me at all. They also screwed up my title and registration so that I had to spend 5 hours at eh DMV. Run far and run fast. More

They are so kind to explain all details of the car that I wa nt to have. Especially, Pablo was the very kind and good men. He makes me so comfortable and I discuss all matters related to purchase the used car. nt to have. Especially, Pablo was the very kind and good men. He makes me so comfortable and I discuss all matters related to purchase the used car. More

Great staff. No pressure. Good selection of vehicles and ver y competitive prices. Great buying experience and service support. I will definitely recommend this company to everyone. Thanks. y competitive prices. Great buying experience and service support. I will definitely recommend this company to everyone. Thanks. More

Auto by Design was my smoothest car purchase as of yet . My salesperson was Pablo who was very knowledgeable and personable and I would recommend him to anyone shopping for a used car! . My salesperson was Pablo who was very knowledgeable and personable and I would recommend him to anyone shopping for a used car! More

Thank you so much. Pablo was an excellent person to work with. He went above and beyond to make my mom car buying process quick due to her ability not able to sit for l Pablo was an excellent person to work with. He went above and beyond to make my mom car buying process quick due to her ability not able to sit for long periods. If you are in need of a car go see my friend Pablo. Thank you so much. More