Auto Buying Service
Fairfax, VA
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Sam was literally a blessing from above. Everywhere i went laughed at me for trying to finance a Mercedes E class 2018 with a 580 credit score. Sam made me feel at home and got me approved s Everywhere i went laughed at me for trying to finance a Mercedes E class 2018 with a 580 credit score. Sam made me feel at home and got me approved signed up and ready to leave in my new beauty within 1 hour. If thats not Gods miracle i dont know what to say. Thank You Sam, The Auto Buying Service and most importantly GOD!!! More
Thanks to Sam I have the Cleanest S63 in quite possibly the country. The service manager Will also went over how to take care of the car. Very friendly and honest. the country. The service manager Will also went over how to take care of the car. Very friendly and honest. More
I called Auto buying service looking for a 2018 Mercedes Benz E63s they had listed, I scheduled my appointment with Mason as I arrived the vehicle was pulled to the front of the dealership already detailed Benz E63s they had listed, I scheduled my appointment with Mason as I arrived the vehicle was pulled to the front of the dealership already detailed and waiting for me to test drive I needed help with my financing as this would be my first auto loan and Sam the Manager assisted me and took his time to get me the best interest rate I greatly appreciate there professionalism and patience 5 starts all around I appreciate the team at auto buying service will definitely recommend them to everyone!! More
They have a wonderful selection of vehicles my wife and I came in to take a look at it Mercedes’ they had SAM the finance manager assisted us and made it happen we are very happy with our purchase he got us came in to take a look at it Mercedes’ they had SAM the finance manager assisted us and made it happen we are very happy with our purchase he got us an amazing interest rate More
Process was great ordering our 2015 F150. It was an easy setup to get qualified & set up our loan. Our negative experience started after delivery of our vehicle. When it arrived it looked lik It was an easy setup to get qualified & set up our loan. Our negative experience started after delivery of our vehicle. When it arrived it looked like someone had purposely made deep scratches down the whole passenger side & a couple on the driver's side. I questioned the delivery driver before he dropped the vehicle about all the damage but he said he didn't know anything about it. I immediately took pictures and called before the driver left (it was a personal driver with vehicle trailer, not a big company). ABS assured me it would be taken care of immediately. After weeks of trying to get things straight, I finally took it to a local shop, got the estimate for fixing the damage/paint & sent it to James as directed. To this day, it was a year in April, NOTHING WAS EVER DONE or any attempts to make things right! Just SEVERAL calls & texts that getting an answer was like pulling teeth... definitely giving me the "run around". When we first were going through the process of buying this for my husband's birthday I was excited about how easy things were. The price was good & pictures of the truck were amazing... vs... what showed up in our driveway. The vehicle is great, but cosmetically IT IS NOT WHAT WE PAID FOR! So, overall it was a HORRIBLE EXPERIENCE and not one we will EVER do again! Which is sad because if things had been done correctly we would be loyal customers & use them when shopping for my next vehicle & for my 2 kids that will be driving in a couple years. Changed my stars from 2 to 5 because management is trying to work with us & give us a positive experience. More
Terrible place to buy a car from only had my car for 2 months and had to come out my pocket 7,300 for a leak in the engine it’s not fair that I have to pay for a problem that I told y’all about after a we months and had to come out my pocket 7,300 for a leak in the engine it’s not fair that I have to pay for a problem that I told y’all about after a week I bought it. The manager told me out his mouth that y’all car are inspected and will pass any inspection that car y’all sold me need 24,000 worth of work that needs to be done I can’t even get tags on the vehicle with so much work that need to be done… I got a bad deal from y’all guys and y’all know that.. I’m a single mom trying to do the best she can and now y’all added this to my list I will never use y’all and tell everybody I know please don’t buy a car from y’all company More
Made several attempts to contact. Emails. Text. Know one ever responds. Can notmake a purchase when they do not return your contacts. Tried the phone also. No one answered. ever responds. Can notmake a purchase when they do not return your contacts. Tried the phone also. No one answered. More