
Auto Boutique
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 976 reviews
I am so impressed with this dealership from start to finish. Responsive, attentive and overall positive experience. Thank you to the used car manager Alex for all of your time. finish. Responsive, attentive and overall positive experience. Thank you to the used car manager Alex for all of your time. More
This dealership has very nice employees working there! The vehicles are priced just right with the age and mileage on their cars and trucks!! Hope I can do some business with them in the very near future! The vehicles are priced just right with the age and mileage on their cars and trucks!! Hope I can do some business with them in the very near future!! Thanks to all that has responded about the Tundra that I'm interested in. More
Excellent. They are accommodating, keep you posted every step of the way, and best of all, fixed the Nav. Took them 3 tries, but they did it. They are accommodating, keep you posted every step of the way, and best of all, fixed the Nav. Took them 3 tries, but they did it. More
TAKE YOUR BUSINESS ELSEWHERE! If you're wanting a good, reliable car go to a different dealership, this place is a ripoff. Went to buy a SUV & ended up with a lemon. Thought I got If you're wanting a good, reliable car go to a different dealership, this place is a ripoff. Went to buy a SUV & ended up with a lemon. Thought I got a steal on a rav 4 but that wasn't the case at all. Salesmen are very pushy, & don't even know what they're doing or have no knowledge on the cars they have. Eniid was the worst ever. Told us the car had minor damage. Well I took it to my local Toyota dealership & they let me know it had severe damage, should be a salvaged vehicle. It also had 0 coolant in it, & a big tear on the tire. They pulled my credit 4 times, which lowered my credit score almost 40 points. The Carfax report didn't match the vehicle. The loan rate ended up being higher than what I signed for. Stay away from this shady business. More
I asked Richard of online rep, that if dealership had a dealer charges, he told me no. when I went to check the car I saw on the website. ( the carfax said no accident) but when I saw the car, it had a lar dealer charges, he told me no. when I went to check the car I saw on the website. ( the carfax said no accident) but when I saw the car, it had a large damage on the front end. when I mentioned it they acted like it was a big surprise. it was very obvious. I picked a car for 6,800.00 I waited for over four hours after the test drive, for someone to the contract for the sale. when I got to the finance department. I was informed the dealer charge (other that taxes and tittle fees) 899.00 I told them Richard told me there were no dealer fees, they told me that was impossible that he said that. then they charged me 799.00 for a lojack which is for the dealership to locate car and added a detailing fee. then they told me I had to pay 1,500.00 for gap insurance that I had to take. when I left there the car went from 6,800 the over 12,000.00. The only reason I did not walk out was because my wife was tired and wanted to go home. in their ad they say free transport and 5 day trial, or 500 miles. I don't know how they got 5 stars I had the worst experiance at a dealer ever. More