Auto Boutique

SCAMMERS, SCAMMERS, SCAMMERS (3X)! I bought a truck, Ford F250 on October 26th 2024. The truck was a total mess and smelly inside not even basic detailing. I flew out-of-state, from T I bought a truck, Ford F250 on October 26th 2024. The truck was a total mess and smelly inside not even basic detailing. I flew out-of-state, from Texas. When I arrived at dealership: SURPRISE: Tyler told me that they will charge me another $1000 for a supposedly clear coat that they applied after they bought it from Action. This extra charge is applied to every car sale in Ohio. In Texas Auto Boutique is required to put this information in advertising add, so customers will not be deceived. I do not see or received any clearcoat warranty, who did this unwanted job? That is another usual trick done by Auto Boutique…. nothing new! In Texas they charge $2,000 for Low Jack device they claim they put on your car. When you call the Low Jack, they will tell you never heard of Auto Boutique Plan Sales manager, Tyler W. was the guy that promised that will be no scam me if I buy extra Warranty protection for $3,495. SURPRISE: After I left the Auto Boutique in Columbus, few hours of driving into night the interior lights weren’t working. I haven’t noticed this at the dealer during daytime. When I took my car into the Ford dealer in Texas, a week after I purchased to fix the interior lights console, Ford dealer called the plan: Smart AutoCare Gold. Ford dealer recommended me not to buy sketchy warranty protections. Tyler said, he forgot to turn ON the protection. I requested right-away after 3 weeks, to cancel the inactive “Gold Plan Scheme”. He even assured me that he will refund me if I cancel within 30 days, which proved to be another shameless LIE. It has been already 3 days since I asked him to send me the cancelation form but he continues ignore my calls and text messages. Ford dealer requires me to pay total of $1200 ($780 for upper light console plus 3 hours labor) which I have to pay from my own pocket.. Tyler plays angry bird now, buys time refusing to send me the cancelation paper because, I called him on his day OFF which was a regular weekday. WARNING for out-of-state buyers! Last scam was when I paid the $3,000 taxes at the dealer, Tyler told me that I will receive the title of ownership for Texas. I had no need to have Ohio title since, I live in Texas. SURPRISE: I received an Ohio State title. It must be changed into Texas for a charge at local Tax County. Today, November 22nd , four days since I asked Tyler to send me the cancelation paper to sign it, I still didn’t receive it……………….! I WILL BE BACK WITH MORE UPDATES! More

So my sales man was pro active and awesome I didn't feel like he was waisting my time, not one bit, he had the perfect balance of professionalism and home grown. When buying a car it's great to have a breat like he was waisting my time, not one bit, he had the perfect balance of professionalism and home grown. When buying a car it's great to have a breath of fresh air and he was it. Thanks Zach More

Painless transaction. Professional thru and thru. I have purchased many vehicles over the years and this by far was my best experience. Professional thru and thru. I have purchased many vehicles over the years and this by far was my best experience. More

Purchased a vehicle from them and they were true professionals from beginning to the end. My wife misplaced her license there and multiple people helped us search for it. Jordan took very good care professionals from beginning to the end. My wife misplaced her license there and multiple people helped us search for it. Jordan took very good care of us. More

I ended up buying my car from Auto Boutique for two reasons: 1) the price listed is the real price. No surprises; 2) It was a very laid-back, low pressure atmosphere. Everyone seemed very knowledgeable reasons: 1) the price listed is the real price. No surprises; 2) It was a very laid-back, low pressure atmosphere. Everyone seemed very knowledgeable, honest and friendly. I'd definitely recommend this dealership to my friends. More

Magnificent experience with quality professionals who show genuine care and consideration when working with you. show genuine care and consideration when working with you. More

A very good experience. Couldn't have asked for more. I ended up buying a car but I didn't go there with the car I was going to trade. They wanted us to be able to take the Couldn't have asked for more. I ended up buying a car but I didn't go there with the car I was going to trade. They wanted us to be able to take the car home the same day so they had one of the staff follow us home to pick up the trade in. They gave me what I wanted for the trade in sight unseen. More

I bought this car. It was an extraordinarily easy purchase and I have never dealt with nicer people. I highly recommend Auto Boutique It was an extraordinarily easy purchase and I have never dealt with nicer people. I highly recommend Auto Boutique More

I was satisfied with my experience they was real helpful with my attempt to purchase the vehicle would deal with them again. especially since I'm about to retire and was moving to fixed income with my attempt to purchase the vehicle would deal with them again. especially since I'm about to retire and was moving to fixed income More

Jordan was an awesome and helpful salesperson, answered all our questions. The whole dealership staff was so nice. all our questions. The whole dealership staff was so nice. More