Auto Boutique

Austin was fantastic. Even with the time crunch we had the day of buying the car he was timely, efficient and very nice! 10/10 reccomend. If you ever come in here ask for Austin to help you!! the day of buying the car he was timely, efficient and very nice! 10/10 reccomend. If you ever come in here ask for Austin to help you!! More

Recently purchased a 2019 Chrysler Pacifica at Auto Boutique. The experience was spectacular! My sales associate, Brittany was absolutely outstanding and was extremely helpful throughout all aspects Boutique. The experience was spectacular! My sales associate, Brittany was absolutely outstanding and was extremely helpful throughout all aspects of the process! I would recommend speaking to her about your next vehicle purchase. She worked hard to make sure all my questions were addressed, was straight forward and so helpful! Thank you! More

I had such a great experience with Brittany. I came in twice not fully knowing what I wanted and she was extremely patient, lively, and kind each day I came in. I didn’t feel pressured to buy anything an twice not fully knowing what I wanted and she was extremely patient, lively, and kind each day I came in. I didn’t feel pressured to buy anything and I left feeling like I bought the right car! Thanks Brittany! More

Ryan Yelic was so helpful to me and my family. I will be recommending him to all my friends and family. I had the greatest experience. Thanks, Eric recommending him to all my friends and family. I had the greatest experience. Thanks, Eric More

Awesome atmosphere, very welcoming and friendly knowledgeable staff. Thanks to Austin and Zach for all their help and support. Love this place! Austin should get an exceptional bonus and or raise! knowledgeable staff. Thanks to Austin and Zach for all their help and support. Love this place! Austin should get an exceptional bonus and or raise! Thanks again, A More

Extremely good service if I ever needed another car I would go here first. I have no complaints about my experience would recommend to anyone looking for a car. would go here first. I have no complaints about my experience would recommend to anyone looking for a car. More

Liked working with Austin. I don’t like the pressure that some used car salesman use. He addressed our concerns and answered our questions. I did not like the pressure from the finance person to purcha that some used car salesman use. He addressed our concerns and answered our questions. I did not like the pressure from the finance person to purchase the warranty and gap insurance and the fact that I couldn’t use the car loan I already had setup. I knew what I wanted and knew what I needed. Make sure you know what your interest rate will be before you talk to the finance man. Wish Austin would of handled the whole deal but I understand the process. More

Love their set up. Testing driving cars was easy & I felt as though there was no pressure. It was a fast, smooth painless process & I’ve already been recommending them to anyone looking. as though there was no pressure. It was a fast, smooth painless process & I’ve already been recommending them to anyone looking. More

Found an AWESOME car & the price $7500 APPEARED to be a great deal. Communicated via text with the salesperson requesting the written, out the door TOTAL price. So, he tells me it is $7500 + $804 & change. great deal. Communicated via text with the salesperson requesting the written, out the door TOTAL price. So, he tells me it is $7500 + $804 & change. Ohio has a maximum documentary fee of $250 so the remaining $554 & change is fees BEFORE I pay sales tax. To begin, I'm out of state so I pay my state sales tax when I get home. So, the remainder of the $804, is temp tag, temp tag registration fee and a REQUIRED $499 junk add-on Zurich "paint & fabric protectant" whether you want it or not. I told the salesman, that is a dealer wanted add-on that 1) Hardly costs the dealer anything to add 2) is something you do not REALLY know is there (unless you're asthmatic like me & instantly smell it in the vehicle) & 3) is not requested by purchaser of vehicle, cost should not be passed on to said person. Salesperson responds, "Well this is our dealership & we do what we would like to protect the vehicles." AGAIN, why then, should that cost be passed on to whoever purchases the vehicle? If it is something you do to all of your vehicles because you are the dealership feel it makes the most sense, you don't then pass the cost for something YOU want on to someone else. How does that make ANY sense when the dealership ultimately will not remain owner of the vehicle? Aside from junk profit inflation, how does this benefit the dealership? Ultimately, it boils down to, if you decide to purchase any of their vehicles, you pay for what THEY, NOT the CUSTOMER, wants as it is a REQUIRED add-on if you wish to purchase their vehicle. According to the FTC, it is SUPPOSED to be your choice. The salesman said this is why we have the information regarding the Zurich "fabric & paint protectant" stated in the disclaimer. The disclaimer does NOT say it is required & just because it is stated it in a disclaimer, does NOT mean it is legal. So, a $7500 vehicle BEFORE ANY SALES TAX is $8305 ($804 & change rounded to $805) So had I purchased, adding TX sales tax (6.25% ➡️ $468.75 + DMV fees of $125) brings the grand total to: $8897.75 - on a vehicle listed for $7500. What they are doing goes against Ohio used car dealer statutes so I contacted an Ohio attorney & reported the dealership. Unless you want to throw your money away, stay far far away. More