Autex Mazda of Keene

My experience at Autex Mazda was great. We were greeted in the parking lot by a very friendly salesman named Steve, he listened to what we were looking for and what we expected for a trade-in. He went to in the parking lot by a very friendly salesman named Steve, he listened to what we were looking for and what we expected for a trade-in. He went to work on getting us what we wanted. Tim took care of the paper work and every thing was taken care of in a timely manner. The experience we had there was like none before. Everything went so smoothly. The atmosphere was relaxed and very friendly. This was very different from the experiences we were having at different dealerships. We would highly recommend Autex Mazda for your car buying needs. They really go above and beyond the rest. Thank you Autex Mazda for getting us into the car we wanted. We love it! zoom zoom Liz & Joe Kent More

working with Donald and Tim was not only a great experience it was also fun, they are laid back, (not pushy) friendly and very understanding, this was my daughter's first car loan and she didn't ha experience it was also fun, they are laid back, (not pushy) friendly and very understanding, this was my daughter's first car loan and she didn't have any credit, they were willing to help research a few different angles to make something work for her. Tim was great at finding a vehicle that would work for my daughter that is also safe and reliable. We visited a few other dealerships in the are and we were dismissed due to not having any credit and no one was willing to help with other options. I will definitely recommend Autex Mazda to everyone, when my other daughter is ready to purchase a vehicle my first and only stop will be Autex to see Donald Class. More

Purchasing a new car went smoothly at the dealership. Staff was friendly and courteous. No pressure sales. I wasn't planning on buying a vehicle but decided to do so once I spoke with the sales represen Staff was friendly and courteous. No pressure sales. I wasn't planning on buying a vehicle but decided to do so once I spoke with the sales representative. More

Everyone at the dealership was nice. We did multiple test Everyone at the dealership was nice. We did multiple test drives, asked a lot of questions, did a lot of back and forth on financing etc. we felt com Everyone at the dealership was nice. We did multiple test drives, asked a lot of questions, did a lot of back and forth on financing etc. we felt comfortable with the transaction. Everyone was super good with our young children. Thank you Autex! More

My wife and I were in the market for a used Mazda Miata for having fun in the summer. Since we try to shop locally,we ventured to Autex Mazda of Keene. Upon arrival we meet Donald Class, who answered our q for having fun in the summer. Since we try to shop locally,we ventured to Autex Mazda of Keene. Upon arrival we meet Donald Class, who answered our questions, with no pressure, informed him that we were looking for a used Miata in good condition, and test drove a newer model to see if we really liked it's performance. Within a week, Donald found a Miata, which meet our expectations, and budget. He was great to deal with, and the service department throughly inspected the vehicle, detailed it nicely, and we were on our way to summer fun! More

This the 2nd car I have gotten from Gretchen. She goes above and beyond to get you into the car you want (or didn't even know you wanted. My only complaint (if you can call it that) is that it took me in above and beyond to get you into the car you want (or didn't even know you wanted. My only complaint (if you can call it that) is that it took me in total about 6 hours to finally get in my new car. Hint...don't go on a Saturday..too busy! More

From the moment I stepped in the door Gretchen was friendly and helpful. She showed me around the lot, and printed out details on every car I was interested in. I had been shopping around every deal friendly and helpful. She showed me around the lot, and printed out details on every car I was interested in. I had been shopping around every dealership in town, had visited at least 3 that day alone, and that was the first time anyone printed me a data sheet on a car. This is a fantastic idea, I don't know why other dealerships don't do it, but I love it. She answered every question I asked and never pressured me. Very important point. She listened to what I wanted, and NEVER showed me a vehicle that didn't fall inside my parameters. Excellent customer service. I visited a few times, and got the same quality attention each time. After the purchase, she even introduced me to one of the service technicians, so I would know who to come to should any problems arise. Though Gretchen said I could always call her in the future as well. In short, she made sure I knew who would be taking care of me. I would also like to mention Tim, the gentleman who processed all the documents. He had me out of there in less than 15 minutes, without rushing, and he made sure I understood every piece of paper I signed and received. Which is saying something, as I am terrible with paperwork. Overall, a great team of people. Thank you, Henry Clifford More

Excellent sales experience. Honest discussions, fair prices, and friendly sales folks and sales manager. Would definitely recommend this dealership to anyone considering the purchase of a Mazda. prices, and friendly sales folks and sales manager. Would definitely recommend this dealership to anyone considering the purchase of a Mazda. More

My experience with Gretchen at Autex was excellent. She was very straight forward with the pricing and extremely easy to work with when negotiating a price for the vehicle I wanted. was very straight forward with the pricing and extremely easy to work with when negotiating a price for the vehicle I wanted. More

We have bought several cars over the years and always dealt with Gretchen Jackson. She is always professional and works her hardest to get you the best deal. Thanks so much. dealt with Gretchen Jackson. She is always professional and works her hardest to get you the best deal. Thanks so much. More