Autex Mazda of Keene

Gretchen was the best car salesperson I have very had the pleasure to due business with. I called the night before hoping they still had the hard to find CX5 grand touring w/the tech pack and car starter. M pleasure to due business with. I called the night before hoping they still had the hard to find CX5 grand touring w/the tech pack and car starter. My luck I found Gretchen and the car, she knows everything about the cars and their options. She spent time helping me set up all of the great features found in my brand new Mazda including calling Sirius and setting up my bluetooth. I arrived at 8:20am and drove off with my beautiful new car 2 1/2 hours later. It is a very friendly dealership and they make you feel at home while you are there. I drove 60 miles to find this car and I found a place I would recommend to anyone looking to buy a Mazda. More

This was our third vehicle purchased from Autex. Charlie This was our third vehicle purchased from Autex. Charlie and Tim made it as easy and convenient as possible, handling every aspect of the experience This was our third vehicle purchased from Autex. Charlie and Tim made it as easy and convenient as possible, handling every aspect of the experience efficiently. Vehicle preparation was well done and Charlie explained key features well, noting where items were listed in the Owners Manual should we need to refresh our knowledge of the "what and hows" of the many components. They all understand and practice good "customer service"! We would, and do, recommend Autex highly for their service and Mazda automobiles. I'm sure we'll be back! More

Gretchen called us to offer us a great deal on our vehicle and put us into a new 2012 Mazda CX 9 Grand Touring. We had many questions. She spent a lot of time with us on the phone and answered them vehicle and put us into a new 2012 Mazda CX 9 Grand Touring. We had many questions. She spent a lot of time with us on the phone and answered them all. At the dealership she spent 5 hours with us to get us set up in our new car, including programming our phones with Blue Tooth in the car, calling Sirus/XM to set us up with our free 4 month subscription, as well as explaining all the features of the car that were new to us. She was friendly and positive the entire time. We have never had a car salesperson give us such an enjoyable experience. Tim was quick and efficient getting us through all the paperwork. That was appreciated. He was friendly and patient and answered our questions. More

Salesman here were straightforward and cars were well maintained. At other dealerships in my search, I'd be distracted during the test drive by the grinding noise from dirty and corroded brake rotors. maintained. At other dealerships in my search, I'd be distracted during the test drive by the grinding noise from dirty and corroded brake rotors. When I tried the car here, this was not an issue, the car had been kept from sitting still and rusting, which made the test drive much more useful. More

These two were awesome they totally helped us by a new car and helped us with any questions we had. I would totally recommend people to visit them. car and helped us with any questions we had. I would totally recommend people to visit them. More

Don was great to work with.....friendly, no pressure tactics, good listener, very knowledgeable about the product, and if didn't know the answer to one of my questions right away got back to me after he tactics, good listener, very knowledgeable about the product, and if didn't know the answer to one of my questions right away got back to me after he had researched. I definitely liked the atmosphere and positive customer-first feeling I got and would highly recommend Don and this dealership. I would definately return to do business here again. More

I purchased my new car back in the beginning of June....misinformed about wait. Previous sales manager not helpful at all....received a call from new sales manager and he did everything he said he June....misinformed about wait. Previous sales manager not helpful at all....received a call from new sales manager and he did everything he said he would do. I was called by Gretchen when my car came into the dealership and she is about the most pleasant and knowledgeable car sales rep I have ever had the pleasure of working with. She went over everything about my new car and made me comfortable enough to feel I can call her with any questions or issues I might have. Tim Hall worked very efficiently to get my paperwork done and me on my way. Thanks again Gretchen. More

Wow! Don the sales guy wasGREAT! Tim in finance saved us hundreds in finance charges by finding a better interest rate than that which we walked in with!!! Don really knows the product and was very pati hundreds in finance charges by finding a better interest rate than that which we walked in with!!! Don really knows the product and was very patient with us as we took a week to research best price and best financing . They went above and beyond! More

This dealership is the best car dealership I have ever dealt with. They were not at all pushy! Eric Cota and Tim Hall are an amazing sales team! Most importantly, I felt that they were honest with me. The dealt with. They were not at all pushy! Eric Cota and Tim Hall are an amazing sales team! Most importantly, I felt that they were honest with me. They were very good about my trade in! I drove almost 100 miles one way and I would go twice the distance to deal with these two again. Furthermore, as a woman, I didn't feel at all that they were taking advantage of me OR making me feel silly (because I really don't know anything about cars). I give them a 5+ rating in every category! More

Donald Class was great to work with. I was unsure of which vehicle I wanted and he took the time to inform me both in the showroom and on the road. He answered all my questions and showed me the many which vehicle I wanted and he took the time to inform me both in the showroom and on the road. He answered all my questions and showed me the many new features in a 2013 Mazda cx5. I wanted a Grand Touring model and he contacted me as soon as it arrived on the lot. Great knowledge about the product and friendly service. I would recommend him highly. From personal experience, the Service Department is excellent as well. More