Autex Mazda of Keene

Out of this world! This was my first experience going to a car dealership, and to be honest I was nervous. With my dad in toe we pulled into the Autex Mazda lot. We were This was my first experience going to a car dealership, and to be honest I was nervous. With my dad in toe we pulled into the Autex Mazda lot. We were then greeted by Donald Class. His friendly demeanor, and honest personality made me instantly feel at ease. This experience could not have been better! I drove the vehicle I thought I wanted, then realized that there was something better... something that felt more right. Everything worked out and at 5:30pm I drove away with a 2009 Jeep Patriot! Just in time for the first official 2014 Patriots game! I would recommend this dealership and Donald Class specifically if you are on the market for a new ride. You will not leave disappointed. More

Highly recommend Autex of Keene and Donald Class I recently purchased a 2014 Mazda 3 through Donald Class and had a very positive experience. What led me to Autex Mazda of Keene (NH) was "USAA's Car I recently purchased a 2014 Mazda 3 through Donald Class and had a very positive experience. What led me to Autex Mazda of Keene (NH) was "USAA's Car Buying Service." I came into the dealership from out of state looking to test drive a used Subaru Impreza and left purchasing a new Mazda! Donald listened to my consumer car needs and preferences and was align my requirements for safety and performance with the right car at the right price. Autex Mazda Keene and the entire staff were helpful and efficient! More

My second purchase This is the second car I have purchased from Donald Class. He is very efficient and intuitively understands my needs then goes above and beyond to be This is the second car I have purchased from Donald Class. He is very efficient and intuitively understands my needs then goes above and beyond to be sure they are met. The entire experience has made buying from Donald very fulfilling and comfortable. I would encourage anyone looking to buy a car to speak with Donald. More

Best Experience I ever had in Buying a Car The staff at Autex Mazda are smart, professional and nice people to buy a car from. First, they completely honored my "True Car Consumer Reports Prici The staff at Autex Mazda are smart, professional and nice people to buy a car from. First, they completely honored my "True Car Consumer Reports Pricing Certificate", with no worries from me that there might be additional fees. Second, and what really surprised and pleased me-- was that they held the car I wanted for 3 days before I could get there to pick it up! I drove from NY state to get my Mazda 2 Sport car. Don Class, my salesperson was extremely patient, helpful and reassuring over the phone and we went for a good test drive before I bought the car. Additionally, the two "Tims", Tim Machunsky (Sales Manager) and Tim (Finance Manager) are very nice gentleman who made finalizing the sale smooth and efficient! I hadn't bought a car in 10 years, and my last experience seemed like a nightmare! I highly recommend Autex Mazda for a great car and great car buying experience. More

Great experience from a single-owner dealership I was shopping around for the best deal I could get in four-state area around western mass - especially looking for what I had determined was my dream I was shopping around for the best deal I could get in four-state area around western mass - especially looking for what I had determined was my dream-car in a great color - when I was contacted by Charlie that they had one on the lot. After some initial confusion (use a phone rather than email with these folks for best results), I decided to take a look and drive the hour to get a sense of this car. Boy am I glad I did! The car was everything I was hoping it was and more! And unlike other dealers in western mass who had babysat with me while I test drove a car, at Autex I was able to take the thing out for a real spin by myself. I know it sounds silly - but when you've got someone looking over your shoulder it puts a huge crimp on your ability to really get a feel for the car you're driving - takes away your permission to try things out. So I got a real feel for the car, which sold me on it then and there! After returning to the dealership, I found Charlie and Tim to be laid back, easy to negotiate a fair deal with, and a total lack of the usual run-around bull-crap that most dealers employ (IMX). Nobody tried to drag the process out, or pinch me for yet a few more dollars or up-sell a bunch of useless "features" or such. Just honest negotiations. And the best part followed. Since I am in western mass, there had to be some coordination to get new plates and delivery of additional money down (my fault for not bringing my check book), and Tim & co. went out of their way to try to get all of the paperwork and RMV title & registration taken care of quickly - the very next day in fact! I've bought three new cars from dealerships so far, and this was by far my best experience. Recommended. :D More