Autex Mazda of Keene

Friendly and low-pressure Working with Donald at Autex was such a pleasure. He is so friendly and makes the car-buying experience easy - there is no need to feel pressured and Working with Donald at Autex was such a pleasure. He is so friendly and makes the car-buying experience easy - there is no need to feel pressured and he has proven that. This was our second car purchase from Autex and Donald. Thank you. More

My new CX3 I went to Mazda of Keene to browse new cars and Donald came out to the parking area to help me. I have purchased many new vehicles but I enjoyed this I went to Mazda of Keene to browse new cars and Donald came out to the parking area to help me. I have purchased many new vehicles but I enjoyed this one the most. Donald was very helpful in answering all of my questions, I was a little nervous about changing my "brand" of car but Donald made me feel confident and comfortable in purchasing a new Mazda CX3. He made me feel like I was top priority, introduced me to all of the staff, explained everything in detail. I felt like we were old friends by the time I left. I'm looking forward to servicing my new car at this dealership. Donald is not only a great salesman but a great person. More

Great experience! I have been putting it off for too long. I dreaded going car shopping but it was time. I had been to other dealerships and I can tell you that workin I have been putting it off for too long. I dreaded going car shopping but it was time. I had been to other dealerships and I can tell you that working with Gretchen at Autex was awesome. She was patient, responsive, knowledgeable and thorough! She made my car shopping a done deal. Thank you Gretchen!!! More

Excellent service!! They were amazing! Gretchen and Tim did everything they could to get me into a car. My credit wasn't the best and they pulled through! I didn't get wh They were amazing! Gretchen and Tim did everything they could to get me into a car. My credit wasn't the best and they pulled through! I didn't get what I went for but they put me into a really nice jeep that I fell in love with. I would recommend them to anyone! More

zoom zoom this is our 3rd mazda we got from Gretchen and the experience was just what we expected. Gretchen knows our taste by now and we fell instantly in love this is our 3rd mazda we got from Gretchen and the experience was just what we expected. Gretchen knows our taste by now and we fell instantly in love with the first car she brought out for us to test drive. And she took the time to answer my silly questions right away when I emailed her after bringing our car home. More

Fantastic experience So ichave never bought a brand new vehicle I have purchased many newer vehicles but never new but my wife wanted brand new so the last few months we h So ichave never bought a brand new vehicle I have purchased many newer vehicles but never new but my wife wanted brand new so the last few months we have been searching here and there and went into Mazda a few times dealt with Donald once and Gretchen once seems I bought vehicles from her before I knew I could trust her so I brought my wife in and she loved everything about the Mazda cx5 (2016) we were able to test drive a few and with ZERO hassle I might add and decided after reading reviews on if we purchases a very nice cx5 I would tell anybody to buy here and go with a personality because everybody there has one More

Deceptive!! DECEPTIVE!!!! This dealership and the corporation have deceptive practices. If you lease a car and are thinking of turning it in early (not rolling in DECEPTIVE!!!! This dealership and the corporation have deceptive practices. If you lease a car and are thinking of turning it in early (not rolling into another Mazda)…be prepared for a HUGE wake up call. Neither the dealership nor the corporation were friendly, pleasant or helpful. Upon discussing with them, they apply a differential fee and a disposition fee. So, they take your car sell it at an auction and you pay the difference of what they don’t recover at auction plus a $300 disposition fee. Their website is also misleading as they tell you that you can call for an estimate of what would be owed at the time of termination…THEY CANNOT provide this information to you. Mind you, I was going to finish paying out the life of the loan!!! Wouldn’t a car depreciate after a year? Any normal dealership/corporation would be happy to get a car back with low mileage, less wear and tear and new tires. NOT MAZDA…they over extend and make the lessee make up the difference. They do not mention any of this as they are having you sign your life away! More

Warm and Welcoming! Gretchen was very friendly she met me outside as I was coming in, I had found an vehicle online and excited to see it, she had it ready, answered all Gretchen was very friendly she met me outside as I was coming in, I had found an vehicle online and excited to see it, she had it ready, answered all my questions in a very professional manner, the gentleman whom handled my financing (Mark?) so sorry if I got your name wrong, anyways he worked hard to put me where I was comfortable considering I was "upside down" with my trade, I would definitely recommend and return in the future. Great Experience!! More

Best new car experince Gretchen made us feel totally comfortable the moment we walked in the door, all our questions were answered quickly and very informative with a great Gretchen made us feel totally comfortable the moment we walked in the door, all our questions were answered quickly and very informative with a great sence of humor thrown in, we were givin as much time as we needed to look over and get comfortable with the car we were looking to purchase. More

Gretchen ROCKS! Fantastic experience with Gretchen who got me exactly what I wanted at an AMAZING price! I had a great time, too laughing and talking and felt so wel Fantastic experience with Gretchen who got me exactly what I wanted at an AMAZING price! I had a great time, too laughing and talking and felt so welcome at Autex. More