Autex Mazda of Keene

Easiest car purchase EVER Gretchen was wonderful to work with! First a bit about the car - I bought the 2016 CX-9 Signature in machine grey and am absolutely thrilled with the Gretchen was wonderful to work with! First a bit about the car - I bought the 2016 CX-9 Signature in machine grey and am absolutely thrilled with the vehicle. Our family spent a long time researching vehicles to replace our dependable but tired 2004 minivan. We chose the CX-9 over Highlander, Pilot, Durango, Santa Fe - it's just simply more bang for the buck and frankly has features and styling similar to Audi, Volvo, and BMW for considerably lower cost! (My husband drives an Audi Q5 and loves my new vehicle, which was quite a bit less expensive than his, seats two additional passengers, AND gets better gas mileage!) Most of my interactions with Autex happened over the phone or via email/text. I'm out of state and knew exactly what I wanted (color/packages) and they helped me avoid multiple back and forth trips by working everything out ahead of time. When I arrived the car was ready to go and the paperwork went very quickly. Gretchen knew the car extremely well and provided useful tips that I may not have easily figured out. She is really friendly, easy going, she makes you fell like you are hanging out with your girlfriend - it's a very comfortable experience. Tim arranged the financing over the phone, on a Saturday/Sunday no less, and that part went seamlessly. I highly recommend working with this dealership and would DEFINITELY buy from them again. More

Down to earth, no fuss; the only way to buy a car! I bought my second car (CX9) from Autex, and the second time working with Gretchen. She is AWESOME! Tells you like it is; NOT your typical stereotyp I bought my second car (CX9) from Autex, and the second time working with Gretchen. She is AWESOME! Tells you like it is; NOT your typical stereotypical car salesperson! She is a joy to work with! Autex is the ONLY dealer that I will ever buy a car from. Gretchen and team always go the extra mile! More

Car shopping has never been so much fun! When we arrived at Autex Mazda we weren't really sure what car would best meet our needs as a family. After listening to our needs, Gretchen suggested When we arrived at Autex Mazda we weren't really sure what car would best meet our needs as a family. After listening to our needs, Gretchen suggested that we test drive a Mazda CX-5 and we fell in love with it. Gretchen was knowledgeable, helpful, funny and low pressure. We left feeling like family and driving away in a car that we love! More

Top notch and pleasent to deal with. Bought a used car and dealt with many dealerships. Autex Mazda of Keene were the most professional. They know how to use the internet other than auto Bought a used car and dealt with many dealerships. Autex Mazda of Keene were the most professional. They know how to use the internet other than auto response. Bought an extended warranty and that was explained to be very well. Service gave me the information I wanted. I am not a big fan of cars. I like them to do what they are supposed to do. I bought a CX-5 and it is down right fun to drive. More

Outstanding service and purchase experiences I recently bought a CX9, my second car from Autex. My experience with Gretchen (my salesperson) was outstanding. Gretchen is capable, professional, ,a I recently bought a CX9, my second car from Autex. My experience with Gretchen (my salesperson) was outstanding. Gretchen is capable, professional, ,and knows Mazda's inside and out. Pricing / and trade in values were more than fair and the experience was enjoyable and in no way negative. The most impressive thing about this dealership is their employees. They help problem solve situations for your benefit rather than selling you unnecessarily. They treat you well and they do what they say they will do. If I have an extended service they can arrange a loaner or give me a ride wherever I want to go. I have never had a dispute or disagreement with them in several years of ownership. Most importantly they have earned my trust as they are honest, reasonable and perhaps the best example of any dealership / service center that I have ever dealt with. Five stars all the way! More

I have never had a bad experience with this service center And today, after knowing that it would cost about $135.00 to have some buffing done to the car and paint touch ups, got a bill for $12.31. Extremely And today, after knowing that it would cost about $135.00 to have some buffing done to the car and paint touch ups, got a bill for $12.31. Extremely surprised. When queried, it was said "we take care of our customers." I have never had a bad experience with this service center or sales staff. More

Salesperson Extraordinaire! Gretchen Jackson is so bright, efficient, candid and caring that you can only have a great experince if you work with her at Autrex. She is a facilit Gretchen Jackson is so bright, efficient, candid and caring that you can only have a great experince if you work with her at Autrex. She is a facilitator, with absolutely none of the obnoxious pushiness you have probably come to expect when car shopping. It is a venture of cooperation and collaboration, and she is a pro. Her computer saavy and teaching ability was especially welcome when purchasing a CX3 with all the bells and whistles. It was a trek to get there, and I am so glad I made the trip and bought my wonderful car with her help and expertise. More

Very attentive and detail-oriented Gretchen was our sales person. She was very attentive and we were surprised when she sat with us and walked through EVERY feature of the car step-by-s Gretchen was our sales person. She was very attentive and we were surprised when she sat with us and walked through EVERY feature of the car step-by-step after we had purchased a car from her. We also really appreciated being able to test drive the car without a sales person accompanying us. More