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Autex Mazda of Keene
Keene, NH
484 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 484 reviews
October 06, 2019
This is my second car that I've bought from Donald and I always have a great experience. This is the best dealership ever. No pressure sales, great service dept. And so accommodating. I couldn't get down always have a great experience. This is the best dealership ever. No pressure sales, great service dept. And so accommodating. I couldn't get down here for my undercoating and they sent a driver up to me. Hands down best dealership. More
by Kathy
Employees Worked With
Donald Class, Tim Machunsky
September 30, 2019
My best car purchase experience ever Gretchen and Mark made this experience the best ever. I am A Mazda and Autex fan from here on out! Thank You both so much. Gretchen and Mark made this experience the best ever. I am A Mazda and Autex fan from here on out! Thank You both so much. More
by LN
September 06, 2019
A car sales super hero So this hero, along with his boss Donald, helped my daughter navigate the crazy world of car buying. He is helpful, generous with his time, knowledgea So this hero, along with his boss Donald, helped my daughter navigate the crazy world of car buying. He is helpful, generous with his time, knowledgeable and went way beyond what he needed to do to help her out. We could not have been happier. He made sure we got a good car at a fair price that met our needs. Would highly recommend him and this dealership. Thanks Will. More
by Alex
Employees Worked With
Donald Class, Will Therieau
August 21, 2019
Couldn’t be happier!! We stopped by Autex to test drive a used car and were fortunate enough to meet Gretchen! Awesome experience! She is very knowledgeable and not pushy We stopped by Autex to test drive a used car and were fortunate enough to meet Gretchen! Awesome experience! She is very knowledgeable and not pushy like other sales people can be. Mark was also a great help. Would highly recommend them to anyone! More
by Moseley the Acadia
August 17, 2019
Awesome Another excellent experience with Autex! I've bought several cars from Gretchen over the years and have always be delighted with her help. The whole t Another excellent experience with Autex! I've bought several cars from Gretchen over the years and have always be delighted with her help. The whole team at Autex make buying a car easy. Love my Mazda CX 3!! More
by Katrina
August 15, 2019
Excellent buying experience On a scale of 1 through 10 our experience was a 20. We enjoyed ourselves from the moment we walked through the dealership door to the moment we drove On a scale of 1 through 10 our experience was a 20. We enjoyed ourselves from the moment we walked through the dealership door to the moment we drove away with our newly acquired truck. Gretchen and Mark were awesome! Totally no pressure sales. Gretchen and Mark were extremely helpful and knowledgeable. As one reviewer noted and the same goes for us that we have had no "buyers remorse". My wife and I highly recommend the Autex Mazda dealership and in particular Gretchen Jackson and, oh yeah, Mark Eber as well. Thank you!! More
by NewTruckOwner
July 22, 2019
Most unprofessional dealership I’ve ever dealt with before ! I had been dealing with a salesman, who was great! I was down to the manager can I just say that he was the most unprofessional sales person Ive ever I had been dealing with a salesman, who was great! I was down to the manager can I just say that he was the most unprofessional sales person Ive ever met because I didn’t like the deal he wanted to offer he got pissy raised his voice and was condescending thanks but I’ll Take my business elsewhere if I’m going to drop over 40,000. I’ll take my business to a dealership that has professional staff and a dealer that actually gives customers deals and not what the Sales Manager thinks is a deal ! I’ve heard stories of plenty of people going to other Mazda dealers I’ll be doing the same zoom zoom $$$ out of your lot More
by Unhappy customer
Employees Worked With
Other Employees :
Donald Class, Dakota Jackson, Cheyanna Simmons
June 27, 2019
My dream car = quick and easy sale I am the very happy new owner of a 2016 Mazda CX-5 thanks to Gretchen, Donald and the gang at Autex Mazda in Keene. They were extremely knowledgeable I am the very happy new owner of a 2016 Mazda CX-5 thanks to Gretchen, Donald and the gang at Autex Mazda in Keene. They were extremely knowledgeable and easy to work with. More
by FrancescaP
Employees Worked With
June 09, 2019
First New Car We've never bought a new car before but we have bought used cars in the past. Gretchen was helpful and knowledgeable. Nothing was pushed on us and no We've never bought a new car before but we have bought used cars in the past. Gretchen was helpful and knowledgeable. Nothing was pushed on us and no one tried to upsell us anything. She was friendly, direct, and pleasant during the whole experience and took the time to go through all the features of our new car. After extensive online research utilizing Consumer Reports in combination with other reputable sites, and after many test drives with a variety of different makes and models of car, we decided that Mazda was the best choice for our situation. We were initially concerned because it seems Subarus dominate our local area and Autex was the only Mazda dealer around. Reservations about smaller family dealerships aside we went to them with an open mind. As a result we are delighted and grateful we went with them. We left the dealership very happy and we have not had any"Buyer's Remorse". The experience was easier than anticipated, much to our surprise. We would definitely recommend Autex Mazda and absolutely recommend working with Gretchen. More
by moabcrew
May 25, 2019
Five Star Car Dealership Experience! I've been leasing cars for a number of years. This will be my second lease with Autex Mazda and I am very satisfied with Tim's front desk management, I've been leasing cars for a number of years. This will be my second lease with Autex Mazda and I am very satisfied with Tim's front desk management, all the information and instruction that Gretchen so willfully provided and the comprehensive guidance through all the paperwork with Mark. Thank you all! Martha Raines More
by 4Martha
