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Autex Mazda of Keene
Keene, NH
482 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 483 reviews
January 08, 2023
Gretchen was terrible! She answered questions with snobbery. Totally disrespectful. I purchased a vehicle from another dealer. She answered questions with snobbery. Totally disrespectful. I purchased a vehicle from another dealer. More
by bob25
Employees Worked With
September 21, 2022
We just purchased a 2022 CX-5 from Autex, we love it! Nate was amazing, answered all of my questions, the entire process from start to finish was perfect! Highly recommend Nate! Nate was amazing, answered all of my questions, the entire process from start to finish was perfect! Highly recommend Nate! More
by Julie
Employees Worked With
Nathan Labelle
September 15, 2022
Awesome experience! Gretchen is so knowledgeable, took the the time to explain my whole vehicle! Highly recommend Gretchen and Autex! Gretchen is so knowledgeable, took the the time to explain my whole vehicle! Highly recommend Gretchen and Autex! More
by Gianwilson
September 04, 2022
Because of their professionalism, and approach Mark, Gretchen, and Serena allowed us to experience the most enjoyable, and smooth car purchase ever. To be 100% transparent, we were in the midst of tryin Gretchen, and Serena allowed us to experience the most enjoyable, and smooth car purchase ever. To be 100% transparent, we were in the midst of trying to work a deal with a couple other Mazda dealers, and a bit frustrated. But everything changed when we connected with Serena and the team at Autex. When we arrived Gretchen greeted us and and within minutes we knew we were in the right place. Gretchen and the team at Autex honestly shatters the stigma of what the traditional pushy car buying experience can be. Everyone there was sensitive to our needs and listened to what we wanted. Within and hour our vehicle was chosen and numbers run. Then all we had to do is wait for it to arrive. Gretchen worked with us after her regular work hours on a Friday night to arrange a weekend pickup! Once we arrived to pick up the vehicle we were greeted by the team and Mark assisted us with explaining the extended warranty, and financing. Originally I was dead set against any extended warranties, because of my previous experiences I was never able to take advantage of them. However their extended warranties, made sense, were reasonably priced, mirrored the factory warranty, and didn’t have a list a mile long of what wasn’t covered. Finally a sensible straight forward warranty! Gretchen then took the time to personally walk us through all the ins and outs of the vehicle features, and we were off. I’ve never thought of myself as a Mazda person, but I’m sold.😃 Thank you team Autex! More
by Jcardi74
August 02, 2022
To be fair, my first impression, of the dealership, was a poor one. I take some responsibility, for that, because I was nervous, going to a new dealership, after 45 years, with Honda.I can get a fairer impre poor one. I take some responsibility, for that, because I was nervous, going to a new dealership, after 45 years, with Honda.I can get a fairer impression, of the dealership, after I’ve had, at least one experience, with the service department. More
by Susan.mastronunzio
Employees Worked With
July 22, 2022
We got a brand new CX-50 from Gretchen! The process was extremely smooth. We met once to order the car and within a few months the car was built and shipped. We received a phone call and th The process was extremely smooth. We met once to order the car and within a few months the car was built and shipped. We received a phone call and the next day we sign our paperwork and drove off within 2 hours. Highly recommend! Thank you Gretchen, Kyle and Mark for everything. More
by dakotaj95
July 03, 2022
All I Can Say Is Wow ! Gretchen Jackson has made my purchase of my Mazda 3 an easy experience. I was a bit stressed about the process, but she took me through it step by st Gretchen Jackson has made my purchase of my Mazda 3 an easy experience. I was a bit stressed about the process, but she took me through it step by step, putting me completely at ease. I am a very happy customer . More
by Bill
Employees Worked With
July 01, 2022
Gretchen did an incredible job for us. During a time when cars were scarce, Gretchen found the exact car we were looking for. She's an amazing sales person/manager who is able to work wi During a time when cars were scarce, Gretchen found the exact car we were looking for. She's an amazing sales person/manager who is able to work with you as if you were her only customer while at the same time, if you watch closely, you can see that she is keeping the dealership humming. Her attention to detail and understanding of the Mazda product line is beyond belief. It is hard to imagine a better sales person More
by Dave
Employees Worked With
February 23, 2022
Gretchen was extremely knowledgeable and helpful in every way possible. She worked hard getting us the vehicle we wanted. This is the best car buying experience we have ever had. She was straightforward, tr way possible. She worked hard getting us the vehicle we wanted. This is the best car buying experience we have ever had. She was straightforward, truthful and took the time to patiently answer all our questions without making us feel rushed. Even after the sale she was more than willing to help us with a few questions and then set up the controls in the car and showed us how to do it. Kyle also helped us in the process and was great to work with along with Gretchen. Autex Mazda of Keene has a great team of professionals! More
by Betty Anne
