Austin INFINITI

Great Team My overall experience at the Infiniti dealership was awesome. Angel Chavez Jr. made me feel like family, and was great at helping me make the correct My overall experience at the Infiniti dealership was awesome. Angel Chavez Jr. made me feel like family, and was great at helping me make the correct decisions for my services that day. He also gave me an accurate wait time. Alongside the lobby attendant making my wait comfortable and pleasurable. The icing on the cake was when I needed a charger for my dead phone, the cashier was kind enough to lend me theirs. After getting my car back, it felt so much better. My tech did a great job. It was a great experience and it makes me look forward to seeing this amazing team again More

service My car did not feel like it was driving quite right. Monte was extremely friendly setting up my appointment and arranged to have his Mechanic Josh ri My car did not feel like it was driving quite right. Monte was extremely friendly setting up my appointment and arranged to have his Mechanic Josh ride along. Josh really knew his stuff and noticed right away that the alignment was off. He also gave practical advice on which issues were normal or an issue that could be fixed. Monte got the car turned around while I waited, answered all my questions, and left me feeling satisfied. Phenomenal experience. More

Every visit is a Welcome visit, gives Good Customer Services, Make You Feel like Family, Make You want to continue coming back to buy from them. Great Place. Services, Make You Feel like Family, Make You want to continue coming back to buy from them. Great Place. More

My service consultant Nick was professional and friendly. He also gave me helpful tips for maintaining my vehicle and was interested in answering questions about my vehicle. Great service. He also gave me helpful tips for maintaining my vehicle and was interested in answering questions about my vehicle. Great service. More

Austin Infiniti Service is always great to work with. They're right there to get you checked in (and if your Service Consultant is busy someone else will chip in to get you checked in), are great with re They're right there to get you checked in (and if your Service Consultant is busy someone else will chip in to get you checked in), are great with recommending service needs now and the near future without "surprises" and do the work right the first time. Finally, the post-service car washes are excellent! More

Mr. Reger provided excellent service and information. ! Mr. Reger provided excellent service and information. ! We will be back for future services!! Note: My first contact with a different Service Man Mr. Reger provided excellent service and information. ! We will be back for future services!! Note: My first contact with a different Service Manager was not a good one, he was too busy?? Monte Reger save the day !!! More

Fast service and very professional. Mr. Lefebvre was able to meet all my needs and completed all the work as promised. When I picked my car up it was even washed. to meet all my needs and completed all the work as promised. When I picked my car up it was even washed. More

The Service Team is always prepared and ready to accept clients as they arrive. There is not a long line waiting or crazy going on preventing efficient service. They know we are coming, have the paper work clients as they arrive. There is not a long line waiting or crazy going on preventing efficient service. They know we are coming, have the paper work ready (or the vehicle) and have a loaner in the queue. It is a fabulous experience!! THANK YOU Nick and Mark for making me feel special!! More

Monte Reger is always very attentive, listens to my concerns, and he provides answers to all my questions. I appreciate his professionalism and good-natured personality. concerns, and he provides answers to all my questions. I appreciate his professionalism and good-natured personality. More

Excellent service in every area! Monte was excellent. The lounge area was fantastic. I do have to say the hostess could smile a bit more however everything else was wonderful! The lounge area was fantastic. I do have to say the hostess could smile a bit more however everything else was wonderful! More