Auffenberg Nissan
Shiloh, IL
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My experience at Auffenberg Nissan was very pleasing. For my first visit there, I was in the market for a new car at some point in the near future, but not that day. I was never pressured into making a decis my first visit there, I was in the market for a new car at some point in the near future, but not that day. I was never pressured into making a decision on a particular day unless I was ready. Dustin understood this and was very patient with me during my 5 visits. I also had my eye on a Volkswagon Jetta. When he found this out, we immediately went next door to a sister dealership and test drove the Jetta. He was so confident in the product he was selling and could back it up. He knew that I was eventually going to choose Nissan because of how great the vehicle is compared to the other makers. I've had the car for 5 months now and the minor issue I had with a speaker was fixed in less than a week. When I need to make a last minute maintenance and oil check, they always deliver. I am a happy Nissan owner and would absolutely recommend visiting the professional staff at Auffenberg. More
Went in last year to buy a car and Mark Chapman helped me find the right car for me. I wanted somthing with good gas milage and a good price so he suggested the Nissan Sentra. I love my car! Every time I go find the right car for me. I wanted somthing with good gas milage and a good price so he suggested the Nissan Sentra. I love my car! Every time I go into Nissan for anything he is very nice as well as everyone who works there. I love the dealership, they make you comfortable and don't pressure you. More
Mark Chapman was extremely helpful and patient with me throughout the entire car buying process. I was in the market for a new vehicle, but was unsure of exactly what I wanted. Mark allowed me to think throughout the entire car buying process. I was in the market for a new vehicle, but was unsure of exactly what I wanted. Mark allowed me to think out loud and bounce ideas off him. He was very knowledgeable on a wide range of vehicles and also the financing options available. He encouraged me to look at several vehicles to figure out which one I wanted and would often update me on new arrivals to the lot based on the features I desired. I couldn't have been more please with Mark's superior service. More
Mark Chapman was great to work with in buying my new Maxima. The parts dept so far is giving me a hassle with my taillights, but Mark the sales person was great. I would buy from him again and I am reco Maxima. The parts dept so far is giving me a hassle with my taillights, but Mark the sales person was great. I would buy from him again and I am recommending him to others looking for a car as well. Mark and the rest of the staff are Very friendly and easy to work with! Even the financing person was great to work with! Made the car buying experience enjoyable! Thanks again! More
I went to Auffenberg Nissan to look at several different cars that I had previously researched. The prices that were listed online were fairly reasonable and I had a trade in as well. Upon arrival my salesm cars that I had previously researched. The prices that were listed online were fairly reasonable and I had a trade in as well. Upon arrival my salesman, Mark Chapman was friendly and courteous. Me and my fiance are both in the customer service industry and really appreciated not being pressured or pushed to buy. Marks knowledge and expertise about the vehicles that we test drove led me and my fiancé to the decision to purchase. We had a set monthly payment in mind and Nissan worked with us to make that happen. I would recommend this dealership to anyone interested in purchasing a new vehicle. More
We bought our Nissan Armada from Dustin Schildknecht. He made our car buying experience easy. He answered all of our questions and was very knowledgeable. I would buy another car from Auffenberg Nissan. made our car buying experience easy. He answered all of our questions and was very knowledgeable. I would buy another car from Auffenberg Nissan. Very professional. More
John was a pleasure to work with. I feel it important that the sales person doesn't try to over power you with a sale. I would be more then likely to buy from John again. Thank you John for your help a that the sales person doesn't try to over power you with a sale. I would be more then likely to buy from John again. Thank you John for your help and wonderful service More
Mark was very professional during the whole car buying experience. This was my first car buying experience and I felt very comfortable throughout the entire process. I have recommended Mark and this dea experience. This was my first car buying experience and I felt very comfortable throughout the entire process. I have recommended Mark and this dealership to my friends and will continue to do so. More
Thanks to Mark Chapman & his team! Made my new car experience enjoyable, so much so, that I returned 6 months later & bought my 2nd one!! And, I would buy a 3rd one from Mark n his team. Thanks Guys! experience enjoyable, so much so, that I returned 6 months later & bought my 2nd one!! And, I would buy a 3rd one from Mark n his team. Thanks Guys! Connie Hays Collinsville, IL More
Mark Chapman and John Pinchiaroli were great sale people and finance manager was outstanding finance on my 2013 Altima V6 . We have bought three Nissan from Auffenburg Nissan and two other makes from Auffen and finance manager was outstanding finance on my 2013 Altima V6 . We have bought three Nissan from Auffenburg Nissan and two other makes from Auffenburg we are very happy with the purchase. We look forward to our next purchase. More