Auffenberg Nissan
Shiloh, IL
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Smooth transaction Marcus was VERY knowledgeable about the vehicle we purchased. He also worked very hard for us getting us the deal we needed. He was very understanding Marcus was VERY knowledgeable about the vehicle we purchased. He also worked very hard for us getting us the deal we needed. He was very understanding and patient.. Marcus’s knowledge of the vehicle helped with confirming for me that it was the one I wanted.. Everything went very smoothly.. More
New car If you are needing a new Nissan go see Derek at Auffenberg Nissan O'Fallon he will take find what vehicle you are wanting to purchase. If you are needing a new Nissan go see Derek at Auffenberg Nissan O'Fallon he will take find what vehicle you are wanting to purchase. More
Awesome Nissan Rogue Sport 2018 I will highly recommend auffenberg Nissan because of friendly courteous and very helpful everyone did their best to fine the perfect vehicle and pri I will highly recommend auffenberg Nissan because of friendly courteous and very helpful everyone did their best to fine the perfect vehicle and price for me thank again I love my new car More
Dustin is the best salesperson! Dustin was awesome to work with. He was honest & gave his opinion. Most importantly he was not pushy & actullay cared & listened to what I had to sa Dustin was awesome to work with. He was honest & gave his opinion. Most importantly he was not pushy & actullay cared & listened to what I had to say. Definitely will recommend him to family & friends.. Dustin answered all questions I had about the vehicle & took the time to show me the vehicles features.. The overall experience was superior. The finance guy was down to earth & not pushy.. More
5 Star Affenberg Nissan met my car buying needs. I would recommend Auffenberg Nissan to anyone looking to purchase a new or used vehicle. The BEST employee Affenberg Nissan met my car buying needs. I would recommend Auffenberg Nissan to anyone looking to purchase a new or used vehicle. The BEST employees. More
Quick, easy, & no hassle for new Rogue purchase Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend! More
Unfortunate circumstance Nissan Altima has known transmission issues. Replaced the transmission and has broke down 3 times since with blown transmission lines. I am still Und Nissan Altima has known transmission issues. Replaced the transmission and has broke down 3 times since with blown transmission lines. I am still Under warranty at 50k miles and they are refusing to fix it. More
Great The service was great and was quick and very respectfully. Great customer service and well manner in the job it self. Much respect for the person that The service was great and was quick and very respectfully. Great customer service and well manner in the job it self. Much respect for the person that was serving me. Thank you very much. More
Terrible customer service Do not use their service department. I scheduled an appointment online and when I got there they claimed they didn't have it. I showed them the text m Do not use their service department. I scheduled an appointment online and when I got there they claimed they didn't have it. I showed them the text messages and email varrifying the appointment but they claimed they don't do that service at that time. Made us reschedule for a super inconvenient time and blamed us for using their online booking system instead of calling. Then the service ended up taking double the time they told us. What a joke. More
Worse car buying experience in my life. After having to work with a "manager" last night he was supposed to fax sale agreement to bank. He did this morning after another phone call to him an After having to work with a "manager" last night he was supposed to fax sale agreement to bank. He did this morning after another phone call to him and his IT excuses. So while we are at the bank getting a check they show the car to someone else. We arrive with check in hand less the 3 hours after the fax and they inform us we can sit and wait to see if the other deal goes through. Absolutely unbelievable!!! More