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Auffenberg Hyundai of Cape Girardeau
Cape Girardeau, MO
78 Reviews
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78 Reviews of Auffenberg Hyundai of Cape Girardeau
December 04, 2023
Worst customer service experience I’ve ever had in my life. Scheduled my appointment for 1:00 pm on Monday and didn’t get to my car until 8:00 am on Thursday then lied to my wife and told her the appoint life. Scheduled my appointment for 1:00 pm on Monday and didn’t get to my car until 8:00 am on Thursday then lied to my wife and told her the appointment was always 8:00 am Thursday yet they sent me an email stating it was 1:00 pm Monday. I will NEVER set foot on their lot again and will never buy a car from them again and I will make sure everyone I know ever buys a car from them. Biggest liars I’ve ever met in my life. Arrogant and condescending toward their customers They wouldn’t even furnish a loaner car or try to get Hyundai to pay for me a rental. They told me that I should get rent one on my own, my car was in their shop for a warrant repair, why would I pay for a rental! More
by Ray
Employees Worked With
General Manager
August 03, 2023
My salesperson, Jared, was very nice and helpful helping me purchase my Nissan Rogue. Anything I asked or wanted to do was fine with him! Jacob, the finance manager, was so pleasant to work with. He answe me purchase my Nissan Rogue. Anything I asked or wanted to do was fine with him! Jacob, the finance manager, was so pleasant to work with. He answered all my questions and made the process so easy. At the end of the day, I was driving a gorgeous Nissan Rogue that is a perfect fit for me! More
by rdridge1975
Employees Worked With
Jared Nunninger and Jacob Rumbold
March 12, 2022
We purchased our Santa Cruz from Auffenberg and we’re well pleased with their dealership and staff. Our salesperson, Grant, was not only thorough but genuinely friendly. He not only answered all question well pleased with their dealership and staff. Our salesperson, Grant, was not only thorough but genuinely friendly. He not only answered all questions and concerns, but did so without being “pushy”. Trevor, in finance, went over all our options. He made the process easy to understand, was right to the point without wasting our time. At 72 I’ve dealt with dealerships that didn’t impress me as much as Auffenberg. More
by Jer
Employees Worked With
Grant, Trevor, and the G.M.
July 30, 2021
I chose this dealer to buy our daughter a Kia because their commercials portrayed them as a family friendly operation. The Kia started to use excessive amounts of oil during the warranty period. We a their commercials portrayed them as a family friendly operation. The Kia started to use excessive amounts of oil during the warranty period. We are in another state as my daughter. After several failed attempts to address the problem they said, “wait until it blows up.” I wonder what this Auffenberg family would feel if someone told them while their daughter and little grand children were told to “Wait until it blows up”! Perhaps on a busy highway at night. Disappointed father. Taking legal action. More
by Arlan
Employees Worked With
Kia
December 14, 2017
new car the crew at Auffenberg Hyundai did a great job finding the right car for my wife, I showed up late ,but they stayed late to finish the deal, I was ver the crew at Auffenberg Hyundai did a great job finding the right car for my wife, I showed up late ,but they stayed late to finish the deal, I was very pleased the the service. More
by rseabaugh
Verified CustomerDecember 10, 2017
good job The purchase went well fast from start to finish of the paper work. every one was great to work with from sales to paper work thanks The purchase went well fast from start to finish of the paper work. every one was great to work with from sales to paper work thanks More
by werenot1947
Employees Worked With
JJ
November 30, 2017
Love my car My car is absolutely amazing, Earl did a really good job about finding something that worked with my needs in my price range. Will recommend and will My car is absolutely amazing, Earl did a really good job about finding something that worked with my needs in my price range. Will recommend and will be back! More
by gabriel.ellinghouse
November 12, 2017
Very friendly I had a great experience at Cape Hyundai. No body was pushing me into a car that i didn't want. Looked at 3 different models and picked the best one f I had a great experience at Cape Hyundai. No body was pushing me into a car that i didn't want. Looked at 3 different models and picked the best one for my needs. Will go back again. More
by truckerscooby
Employees Worked With
Bailey
