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Auffenberg Ford North, Inc. - Service Center

O'Fallon, IL

4.4
269 Reviews

269 Reviews of Auffenberg Ford North, Inc. - Service Center

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July 08, 2023

As always ,,, this dealership is totally wonderful: very professional, very prompt and detailed about their work, very delightful and understanding of my needs and expectations and exceeding the basic and a More

by PAULYNHOLYANGELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark ... always ready to meet my needs and doing it in a professional and efficient manner.
July 07, 2023

Always friendly and great to deal with. I recommend the Auffenberg family for all of your automotive needs. More

by JAMESDEANRIDGWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Customer Service is very friendly, very professional, and very caring. From the moment I arrived with my vehicle until service was completed, staff greets you and assists you. Thank you. More

by BBAYS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

been going to dealership for almost 10 years. service is good and would recommend. very pleased. More

by MEL2552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

The customer service of this dealership is top of the line always! I appreciate their friendliness, their care, and professionalism. More

by BBAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kirkover
July 01, 2023

Always great service. Friendly staff. Got me in early. Love the free pocorn! Auffenberg Ford is the best. More

by JOEL.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Staff personnel was very helpful and kind. No more car wash or vacuum. Nice service. More

by TCAM36925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

The Auffenburg service area and the Service Managers are very personable. They do an excellent job of providing quality service to all customers. More

by LFHOFBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Mcconville, Dave Alvarez, and Joseph Weier are great customer service people!
June 30, 2023

Went in for maintenance that was due for my maintenance package, and they even washed my car without me asking. It was greatly appreciated and the service was fast, and the associates were attentive and a More

by SHAWNBATSON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

They are respectable, friendly, knowledgeable about my vehicle, keep me up on my maintenance, and let me know what needs to be done with the price of service. More

by ACOLL1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Kirkover
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