Auffenberg Ford North, Inc. - Service Center

Everything when we'll, Mark took care of me. I was in and out with no problems. I was in and out with no problems. More

Very friendly, courtesy and verified what was to be done. Showed us were the waiting area was. Showed us were the waiting area was. More

They heard my concerns and took care of them both times. There was another problem that occurred 2 days later and they handle it very professionally. There was another problem that occurred 2 days later and they handle it very professionally. More

Ordered part quickly and had it on in 2 days Took minimum time to install. minimum time to install. More

Top notch customer service, very knowledgeable staff. Keeps you informed. Facility and waiting area are also excellent. Keeps you informed. Facility and waiting area are also excellent. More

My fourth vehicle from this dealership and they've all been cared for very well by Auffenberg Ford O'Fallon as well - precisely the reason that my 5th vehicle will be from you as well! Thank you, Mark Ti been cared for very well by Auffenberg Ford O'Fallon as well - precisely the reason that my 5th vehicle will be from you as well! Thank you, Mark Timmerman in Service and Andrew in sales! More

Service was good, but took some time to get a quote for extra service. I was waiting a long time to know what was wrong with my vehicle. I also don't like the quote that was given it is extremely expensive extra service. I was waiting a long time to know what was wrong with my vehicle. I also don't like the quote that was given it is extremely expensive. More

We have always had a great experience with your facility. Even when we had a problem it was addresses to our satisfaction. David, our last contact was great. We have had him before and we like him as well as Even when we had a problem it was addresses to our satisfaction. David, our last contact was great. We have had him before and we like him as well as Katy More

Prompt counter service. Offered extra service but with no pressure. Always very friendly and hospitable. ''water, coffee, popcorn is a plus". Very clean facility. All Offered extra service but with no pressure. Always very friendly and hospitable. ''water, coffee, popcorn is a plus". Very clean facility. All the employees were happy and smiling. I only wish I had a blanket. lol More

My service advisor Adam Kirkover was very helpful and answered all my questions including things that needed attention the next time I come in. answered all my questions including things that needed attention the next time I come in. More