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Auffenberg Ford North, Inc. - Service Center

O'Fallon, IL

4.4
269 Reviews

269 Reviews of Auffenberg Ford North, Inc. - Service Center

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August 02, 2023

I'd like to thank Dave Alverez for getting me in and out without waiting all day. Also thanks to Joe for the ride home. More

by SINGLEC88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Alvarez
August 01, 2023

Service was great, was able to accomplish the maintenance I needed in the same day! More

by CATRINCEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
August 01, 2023

Dustin, the GM, goes above and beyond for his custmers. . While there were a few hiccups along the way to getting our car. We are overall satisfied with new vehicle. Thank you again Dustin & Rafael! Oil More

by Youngs22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : rafael Medina
July 30, 2023

I brought my vehicle in for a rear axle seal replacement and some simple maintenance items (oil change, fuel filter, transmision service). I provide a new ford transmission pan gasket due to a small leak th More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Timmerman
July 29, 2023

It was amazing great customer service. Very helpful and very nice . Ten star service from me More

by CBAMS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

All employees I worked with were very courteous and professional. Left vehicle overnight picked up next day. More

by ELLAMELLA1543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

I went in for an oil change and they changed the oil timely and informed of the next services my truck would need. More

by NIT4LIFE796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Having my oil change is never easier. Get there at seven in the morning have fresh coffee out of there and then home by 8 o’clock. Joe was amazing. He even washed my car for me. More

by PITTERPATCANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe,
July 28, 2023

Always reliable and professional with exceptional courtesy. Meets and exceeds promises and at a fair price. Wouldn’t consider other service provider options! More

by dmorrow77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Great as usual, always good work, when I'm there. Staff is always on hand and helpful More

by Ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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