Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Auffenberg Ford North, Inc.
O'Fallon, IL
517 Reviews
Auffenberg Ford North is a Blue Oval Certified, Award Winning New and Used Ford Dealership located in O'Fallon, IL. We stock all of the top Ford models including, but not limited to, the best selling F-150, the all new Taurus, and America's favorite sports car the Ford Mustang!
We also feature full service and parts departments that can take care of any of your car hassles in an efficient and value driven approach.
Our main goal is to provide you with the best vehicle and create an experience through sales and service that will keep you and your car happy for years to come!
So stop by and see us at Auffenberg Ford North in O'Fallon, IL just off of Hwy 50 and I-64.
Auffenberg Ford: Short Drive to Great Value
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 517 reviews
October 25, 2023
Took little longer than desired to get it looked at but the service from the tech was good. the service from the tech was good. More
by FIRFITR911
Verified CustomerEmployees Worked With
October 25, 2023
They have stepped up the service department since the Covid issues. I had to find the front service guy both when I dropped it off and when I picked it up. The Parts guys found him for me both times, oth Covid issues. I had to find the front service guy both when I dropped it off and when I picked it up. The Parts guys found him for me both times, other than that, it went good. I did wonder why after rotating my tires, they didn't air them up so they were all the same, I think all four tires had a different amount of air in them, but other than that it's all good. More
by KTONGAYCARR
Employees Worked With
October 24, 2023
Everything was explained well. Felt no pressure to do anything. Was done before I expected it to be. Good experience. Felt no pressure to do anything. Was done before I expected it to be. Good experience. More
by TADCRAZY71
Employees Worked With
October 24, 2023
Took a little longer than usual for oil change, but would rather come here for service than anywhere else. rather come here for service than anywhere else. More
by MLD871
Employees Worked With
October 22, 2023
Job well done! We appreciate the service we receive at Auffenberg. We’ll be back for service again. We appreciate the service we receive at Auffenberg. We’ll be back for service again. More
by FCWELLING
Employees Worked With
October 20, 2023
Service advisor was a complete professional who was also very knowledgeable with all the services my 2014 Ford Escape needed. I never felt pressured to add services I did not need. very knowledgeable with all the services my 2014 Ford Escape needed. I never felt pressured to add services I did not need. More
by JMELESKY1140
Employees Worked With
October 18, 2023
Staff and service good but work to be done is not always completed, plus I live 45 minutes to an hour from service center where I have to take the car. Don't find out until I get home. completed, plus I live 45 minutes to an hour from service center where I have to take the car. Don't find out until I get home. More
by ski3hearts
Employees Worked With
October 18, 2023
Just wow. Thanks Ali and All Staff for the outstanding service and going beyond. Appreciate you all...Wanted a Truck or SUV but we know that The Taurus is an Thanks Ali and All Staff for the outstanding service and going beyond. Appreciate you all...Wanted a Truck or SUV but we know that The Taurus is an amazing vehicle and we bought another one from you all. . Ali and the Sales manager went above and beyond to make our experience perfect. The finance guy finished up giving us the best service we have had with a dealership in a long time. .keep up the great work. I am very happy with the purchase. More
by Cshro17
Employees Worked With
ALI,Sales manager(forgot name),Finance guy (forgot name.
October 17, 2023
Auffenbergs made the buying experience very easy and timely. Didn’t have to spend the whole day at the dealership. Cody was terrific and his sales manager was a wonderful gentlemen. I feel like we got g timely. Didn’t have to spend the whole day at the dealership. Cody was terrific and his sales manager was a wonderful gentlemen. I feel like we got good money for our trade in and we’re totally satisfied with our deal. Thanks also to the finance guy, he did a very good job and explained everything clearly. Very clearly a great experience! More
by JSTEFFY80
Employees Worked With
