
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 518 reviews
They have stepped up the service department since the Covid issues. I had to find the front service guy both when I dropped it off and when I picked it up. The Parts guys found him for me both times, oth Covid issues. I had to find the front service guy both when I dropped it off and when I picked it up. The Parts guys found him for me both times, other than that, it went good. I did wonder why after rotating my tires, they didn't air them up so they were all the same, I think all four tires had a different amount of air in them, but other than that it's all good. More
Took little longer than desired to get it looked at but the service from the tech was good. the service from the tech was good. More
Took a little longer than usual for oil change, but would rather come here for service than anywhere else. rather come here for service than anywhere else. More
Everything was explained well. Felt no pressure to do anything. Was done before I expected it to be. Good experience. Felt no pressure to do anything. Was done before I expected it to be. Good experience. More
Job well done! We appreciate the service we receive at Auffenberg. We’ll be back for service again. We appreciate the service we receive at Auffenberg. We’ll be back for service again. More
Service advisor was a complete professional who was also very knowledgeable with all the services my 2014 Ford Escape needed. I never felt pressured to add services I did not need. very knowledgeable with all the services my 2014 Ford Escape needed. I never felt pressured to add services I did not need. More
Just wow. Thanks Ali and All Staff for the outstanding service and going beyond. Appreciate you all...Wanted a Truck or SUV but we know that The Taurus is an Thanks Ali and All Staff for the outstanding service and going beyond. Appreciate you all...Wanted a Truck or SUV but we know that The Taurus is an amazing vehicle and we bought another one from you all. . Ali and the Sales manager went above and beyond to make our experience perfect. The finance guy finished up giving us the best service we have had with a dealership in a long time. .keep up the great work. I am very happy with the purchase. More
Staff and service good but work to be done is not always completed, plus I live 45 minutes to an hour from service center where I have to take the car. Don't find out until I get home. completed, plus I live 45 minutes to an hour from service center where I have to take the car. Don't find out until I get home. More