Auffenberg Ford North, Inc.

We looked at inventories online beforehand. This local dealership had a larger selection of the models we were considering. We walked into the showroom after looking at the cars on the lot and was greeted dealership had a larger selection of the models we were considering. We walked into the showroom after looking at the cars on the lot and was greeted by Bobby. This was a frigid cold Saturday. We told him which car we were interested in and he brought it into the shop where it was warmer. He explained the features, we did a test drive and then we sat down to discuss a sale. Bobby was very friendly and we never felt pressured by him. After almost 4.5 hours we were a little tired when we finally sat down with the finance manager, Anthony. I would not say that it was an unpleasant experience but in retrospect I think it would have made a better impression if he had talked slower and had we felt like we were not pressed for time. We were presented with options and the monthly payment associated with it except there was no presentation of what the monthly payment would be if none of the options were included. The dollar amounts of these options were not disclosed until the documents were drawn up based on our indication of what we wanted. Shame on us for not asking what it would cost for these options beforehand but we were to the point that we wanted to get it done. Overall we would go back to this dealer but maybe make sure we had clearer heads when we signed the financing documents. More

Very friendly staff. Shaun was great to work with. No pressure at all. He made sure I was satisfied with the vehicle I purchased and gave me offered any options that I wanted in the vehicle. I felt welco pressure at all. He made sure I was satisfied with the vehicle I purchased and gave me offered any options that I wanted in the vehicle. I felt welcome as soon as I walked in the door. Great people. More

I had been looking for an F-150 to replace a 2002 SUV that I'd put over 140K miles on. I'd visited a few dealerships previously and was watching the internet as well. I saw the F-150 listed on the Auff that I'd put over 140K miles on. I'd visited a few dealerships previously and was watching the internet as well. I saw the F-150 listed on the Auffenberg web site and the price and features looked good so I stopped by. I looked around a few minutes before Vicki came over and introduced herself. I told her I was still looking around and she said to let her know if I needed help. I found the truck that was listed on the internet and after looking it over, I decided I was still interested and asked Vicki if she could get the keys. After looking over the inside of the truck, I took a test drive and decided the truck was what I was looking for. Vicki took me inside and I filled out the financing paperwork. I got a good interest rate and a reasonable trade in amount for my 2002 SUV. I'm now the owner of a 2008 F-150 King Ranch. I'm very pleased with the truck. I had an unexpected trip come up so I ended up driving the truck from IL to Atlanta and back. Very nice ride. Overall great experience at the dealership. Vicki was very helpful and got answers to any questions I had. This is how a car buying experience should be. Thanks. Jim Wagner More

My first trip to this dealer was to compare models, features, color etc.I was meet by Roger Simkins, he was helpful and friendly. He did not push me to buy anything, just offered assistance if I needed features, color etc.I was meet by Roger Simkins, he was helpful and friendly. He did not push me to buy anything, just offered assistance if I needed any. The dealership was well stocked and clean. I ended up buying and was very satisfied with the price. Kenneth More

Paul was very helpful in the selection of the vehicle. He worked hard all day to find the particular color and style. He was truthful and did not try to pressure the sale. While buying a new car is somewhat worked hard all day to find the particular color and style. He was truthful and did not try to pressure the sale. While buying a new car is somewhat different than a used car, nevertheless, he came as close to perfect as it is going to get. We have had numerous compliments on the car at random locations, from gas stations, shopping parking lots and even one person that walked across a busy highway just to see the car and ask questions. This car is a powerhouse, I just love everything about it. If I were asked to change one thing, I really don't know what it would be. I am 64 years old and have traded cars and trucks all my life. I work on my own vehicle when I can and travel a lot. This is the best car I've owned yet and that is to say it is better than the Lincoln Continental that was a great car, this Taurus is just a step better. More

Great Experience! I felt so comfortable with my salesman Ben Toon. He listened to what I wanted and took the time to find the vehicle I was looking for. The finance manager Anthony Brinker and Manager Ron Ben Toon. He listened to what I wanted and took the time to find the vehicle I was looking for. The finance manager Anthony Brinker and Manager Ron Cannon were also very helpful in making my purchase. I recommend my salesman Ben Toon to all of my family, friends and coworkers. More

Buying a car at Auffenberg is easy and painless. Ben Toon was our sales rep. Ben is very friendly and knowledgeable about all types of cars. He would come in early or stay late just to help us. After the sal was our sales rep. Ben is very friendly and knowledgeable about all types of cars. He would come in early or stay late just to help us. After the sale Ben made sure he helped us understand or car inside and out. He still to this day is calling to check in on us. All the employees at Auffenberg helped us in any way. We love our car and will be back soon. Thanks again to Ben,Aaron, and the rest of there team. Bob & Amanda More

Justin worked really hard to make sure that I got a car. He stayed in constant communication with me, he informed of everything that was going on during the process and even after I got the car he still cal He stayed in constant communication with me, he informed of everything that was going on during the process and even after I got the car he still called to check up on me to make sure that I was satisfied and if there was anything else he could help me with. He was awesome and I felt like he really cared about what I wanted. He listened and was very attentive. More

A big thanks to Zack for making this such a a painless experience for me. I was very impressed with his knowledge and throughness about the vehicle I was interested in. With his expertise, he will do ve experience for me. I was very impressed with his knowledge and throughness about the vehicle I was interested in. With his expertise, he will do very well in this field of work. He was very patient and didn't push me into anything. Thanks again Zack for the pleasant experience! It was also very nice to work with Anthony. He was a delightful man that talked to me as a person and not as a customer. I found it more comforting talking to him after all the money I was about to spend on a vehicle. Thanks Anthony! Overall I was truly impressed with the whole car-buying experience from Auffenberg Ford. I would highly recommend working with Zack and Anthony for anyone interested in purchasing a new vehicle. More

Overall we had a great experience! Our salesman Ben Toon took the time to listen to what we wanted and found the car that we were looking for. Sales Manager Ron Cannon was helpful in locating the car that w took the time to listen to what we wanted and found the car that we were looking for. Sales Manager Ron Cannon was helpful in locating the car that we were wanting. Once we met with finance manager Anthony Brinker we were happy with our purchase. Anthony explained the warranties and all terms of the loan which made the buying process go extremely smooth. We will continue referring our friends and family to the dealership. More