Auffenberg Ford North, Inc.

From the initial hello and handshake to the deal is final handshake, this dealership was top notch. Our salesperson, Bobby Mitchell, made our return to Ford products fun, easy, and exciting. We pulled off handshake, this dealership was top notch. Our salesperson, Bobby Mitchell, made our return to Ford products fun, easy, and exciting. We pulled off a double trade with a double purchase. In these tough economic times, both parties got what they wanted out of this experience. I highly recommend Auffenberg Ford North, and especially Salesman Bobby Mitchell! Thanks. More

I live in St. Charles, MO and was referred to Auffenberg from a friend. It was only a 45 minute drive and was well worth it! Ben was knowledgeable of the products they had to offer inside and out, explain from a friend. It was only a 45 minute drive and was well worth it! Ben was knowledgeable of the products they had to offer inside and out, explained the features in detail, answered any questions I had and made me feel comfortable about my purchase. Anthony in finance was amazing taking the time to walk through my purchase and documentation in simple speak. I've never felt so taken care of during an automobile purchase from start to finish. Auffenberg and their staff have my purchases in the future! More

Great buying experience! Everybody was very knowledgeable of the product and operations of the products. I was very informed. I will buy again and again from Auffenberg Ford North. Great people from the begi of the product and operations of the products. I was very informed. I will buy again and again from Auffenberg Ford North. Great people from the beginning of the sale to the end when we drove our new truck off the lot and were completely satisfied! Thanks to Auffenberg Ford North. More

We received excellent service. Not only did Vickie show us a variety of vehicles, she never tired of us asking questions and always answered them or found an answer for us. Vickie and the staff were alway us a variety of vehicles, she never tired of us asking questions and always answered them or found an answer for us. Vickie and the staff were always smiling and seemed happy to serve. We have now bought two vehicles at Auffenburg Ford and when my son starts looking for a new car, will considered a third vehicle. Thanks for everything. Joe and Lori Banks More

Bobby Mitchell did everything he could for us to make us comfortable with our experence with Auffenberg Ford. I have been a Ford person for 25 years. Bobby just made sure that I will be for the next 25 year comfortable with our experence with Auffenberg Ford. I have been a Ford person for 25 years. Bobby just made sure that I will be for the next 25 years. There was a error in the paperwork. He called me at work and asked me to come in and redo the paperwork. The mistake was in their favor. It was corrected and the it was in my favor. Some dealers would not have said a thing. Thanks Bobby More

I FOUND THE CAR I WANTED AT A GOOD PRICE AND WAS TREATED WELL AND WELL INFORMED OF ALL THE FEATURES OF THE CAR AND ALL OTHER INFORMATION I NEEDED WITH THE PURCHASE. I WILL RETURN TO THIS DEALER AGAIN AND TO WELL AND WELL INFORMED OF ALL THE FEATURES OF THE CAR AND ALL OTHER INFORMATION I NEEDED WITH THE PURCHASE. I WILL RETURN TO THIS DEALER AGAIN AND TO MR.STURMA. More

This was the best experience I've ever had buying a car. Bobby was not pushy or overpowering like too many sales people. I despised buying a car from a dealership because of sales people. But now, I'd defin Bobby was not pushy or overpowering like too many sales people. I despised buying a car from a dealership because of sales people. But now, I'd definitely give my business to Bobby in the future. If he were to go somewhere else, I'd find him and make sure he got my business. I'm so comfortable with working with him that when my daugther was looking to buy a used car, i contacted him and asked him to help her look at cars. I wanted her to see a good sales person. so no matter where she went, she knew what a sales person should be like. She ended up buying a used car from him. I can't thank you enough for having him on your staff. More

Paul was very attentive and helpful. He showed me a variety of cars and different options, and was very good at walking me through all the functionalities of the car making sure I had a good understand variety of cars and different options, and was very good at walking me through all the functionalities of the car making sure I had a good understanding of all options that came in the car. More

I appreciated the committment Paul had to finding me a car. I was undecided when I left the lot the first time, but he kept searching for a car that would suit my needs and made several return calls to car. I was undecided when I left the lot the first time, but he kept searching for a car that would suit my needs and made several return calls to me. He has called me since to make sure I was still happy with my purchase and had some ideas for an upgrade which I told him I would be interested in doing a year or two from the original purchase. Kudos Paul! More

Auffenberg will rip you off on service. Their service department told me I needed new ball joints and wanted to charge me $900. I took it to a dealer I trusted in St. Charles, MO and the technician expa department told me I needed new ball joints and wanted to charge me $900. I took it to a dealer I trusted in St. Charles, MO and the technician expanined that there was nothing wrong with the ball joints, in fact they were quite tight. The only thing I needed was a little grease on the joints and bushings to get rid of a creaky noise. That did the job. The dealer only charged me for a fron end alighment, which I thought was a good idea. The correct dignosis saved me $800. I will never take my car back to Auffenberg. Their customer service is sub-standard, they rarely have any parts in stock, and they close earlier than most Ford service departments. More