Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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So far I have purchased 4 vehicles from Auffenberg Norht and have dealt with Anthony and Aaron on both occasions. Sales were good, price was excellant and post purchase service and contact have been excella and have dealt with Anthony and Aaron on both occasions. Sales were good, price was excellant and post purchase service and contact have been excellant. while I do not list individuals from the service department they have too have provided excellant car for my vehilces. I would highly recommend, and have recomened Auffenburg North to my friends and recommend them to you for you needs. Everyone helped and answered our questions without trying to sell us on the products. Thanks Auffenberg North team for a great purchasing experience. More
Vicki was a great salesperson who understood my needs and between her and Aaron, they were both willing to work with me and my USAA preferred price. Price was not the biggest factor in choosing this dealers between her and Aaron, they were both willing to work with me and my USAA preferred price. Price was not the biggest factor in choosing this dealership though; it was the friendly atmosphere. I was able to order a car in the color I wanted and both Vicki and Aaron kept me informed of the status as it was being built and delivered. I really appreciate the fact that on the day of delivery to me, the car was already prepped and ready to go. I was in and out of the dealership within 1 hour which was a benefit for both parties as I had things to do and it freed up the Auffenberg staff to tend to other customers. Considering I wanted a spare tire for the car in lieu of the temporary mobility device, Vicki made sure it was ready on the day of delivery also. I would definitely recommend Auffenberg Ford as the place to buy a car. More
I am extremely happy with my Fusion Sport - Shaun provided me with great advice to consider the Sport over SEL model; I am so glad he did! I wanted to mention that I considered many different makes provided me with great advice to consider the Sport over SEL model; I am so glad he did! I wanted to mention that I considered many different makes of cars and decided on Ford because Ford did not take any of the Federal Government's bail out money like the other car manufacturers and Ford's products are superior to its competitors. More
1) I bought a t Jeep Rubicon and will always drive a Jeep Rubicon. 2) All my Jeeps will be bought at Auffenberg and from Shawn Stinnett. Enough said. Rubicon. 2) All my Jeeps will be bought at Auffenberg and from Shawn Stinnett. Enough said. More
Jason was great to work with. he was personable and friendly through the entire experience, and i truly felt he was working to get the best deal not just for the dealership, but for myself and my inter friendly through the entire experience, and i truly felt he was working to get the best deal not just for the dealership, but for myself and my interests as well. I went in not expecting to purchase at that point in time, and he continued to work with me until we were able to make something happen, and i got what i felt was a great deal for my vehicle. Would definitely recommend the dealership and Jason in particular to any friends or family looking to purchase. More
Our experience has been wonderful. The staff was awesome and our salesman, Ken Carrill was great. Very helpful and saved us money on financing. We hadn't bought a car in a long time and he made it painles and our salesman, Ken Carrill was great. Very helpful and saved us money on financing. We hadn't bought a car in a long time and he made it painless!! Thank you! More
Bobby Mitchell greeted my wife and me at the door with a smile and a warm handshake. While making a decision Bobby offered available options, but he accepted our decision without questions or pressure. Wh smile and a warm handshake. While making a decision Bobby offered available options, but he accepted our decision without questions or pressure. While the Mustang was being built, Bobby was in contact with us both via telephone and email keeping us updated on the progress of the car. When the car arrived, Bobby called the same day. I have to admit that Bobby sounded as excited as I was that the Mustang was ready for pick up. When we picked up the Mustang, Bobby made sure that everything was ready when we arrived. Bobby went over all the aspects of the Mustang with me before he let me drive away. As much as I would recommend Auffenberg Ford North to my family and friendS, I would tell them to make sure that they look up and deal with Bobby. Thank you for a great experience!!! BOBBY MITCHELL ROCKS!!! More
On Fri. 08-12-11, I was in your dealership to buy an auto. In the beginning Mr. Stinnett wanted me to sign some papers, which I refused.I had been told by person on net that you had Green Fiesta. When I auto. In the beginning Mr. Stinnett wanted me to sign some papers, which I refused.I had been told by person on net that you had Green Fiesta. When I went to see auto it had moon roof, which I did not want. Mr. Stinnett or someone had brought Fiesta close to showroom. I gave my car keys to Mr. Stinnett and he gave me price on Fiesta. When I told him I did not want Fiesta and could I look at a Focus or some other car, he walked away, came back handed me my car keys and walked away again. I am 79 years old and have purchased dozens or more cars and have never been treated by any sales person any where the way I was treated by Mr. Stinnett. Just as proof that I was going to buy a car, on Sat.08-13-11, I purchased a 2012 Hyundai Sonata from Carl Roesel at Auffenberg Hyundai, a sale that would probably have been a Ford were it not for your salesmans attitude. More
I was totally satisfied with my experience with Auffenberg Ford North. Bobby Mitchell when above and beyond to insure that my experence with the dealership was to my satisfaction. I had my old truc Auffenberg Ford North. Bobby Mitchell when above and beyond to insure that my experence with the dealership was to my satisfaction. I had my old truck in shop for repairs and was thinking of trading it in ,I talked to Bobby Mitchell about a new truck prior to this. He cam to my house picked me up and took back to the dealership when my truck was ready. I talked to him about a new truck and he made sure that I got the truck I was looking for and took care of everything for me. I was very impressed with the way he handled everything along with all the staff at that the dealership. jason in finance took care of my financing, explaining every thing in detail to me.The dealership did a truly outstanding job and would recommend them to others looking for a new car or truck. More
Great working with Ben...could not find the right car locally so he and Sean helped with an on-line order..car came in early and completed deal including previously worked out trade-in and were on our wa locally so he and Sean helped with an on-line order..car came in early and completed deal including previously worked out trade-in and were on our way in our new Focus. thanks More