Auffenberg Ford North, Inc.

Worst car buying experience of my life We had an appointment to look at a used Ranger and when we got there (a 50 mile drive) they told us the cat was already sold. After we got home the de We had an appointment to look at a used Ranger and when we got there (a 50 mile drive) they told us the cat was already sold. After we got home the dealership called and said the previous deal fell through, are we still interested. We went back and after driving the truck decided to buy it. They offered a low ball offer on my trade in and didn't want to deal at all on their "internet special" price. I mentioned the $500 off discount coupon that was on the website and was told that that didn't apply to the "internet specials" either. We finally came to an agreement and when I asked about getting the two items that I found on the test drive that needed correction (which the salesperson said would be no problem to have fixed) I was told that due to the low margin they were making they wouldn't fix them! After more discussion they told me they would check out the window problem and if it was only a cleaning and lubing of the tracks they would fix it but, if it was anything else I would have to pay. I would not recommend Auffenberg to my worst enemy! More

A Very Pleasant Experience My husband and I are retired people and were looking for a convertible. We searched the internet and found one we were interested in at Auffenberg. A My husband and I are retired people and were looking for a convertible. We searched the internet and found one we were interested in at Auffenberg. Also, a previous customer had recommended a salesman named Brandon Blue so with information in hand, we headed out. We can truly say, we were treated with kindness, patience and respect. Our offer was accepted and we drove away with a full tank of gas! Kudos also to another fine gentleman, Randall Momphard. More

First time vehicle buyer I was super nervous about buy my first car at 24 years old I never thought I would own the car I've wanted since I was 16. I was looking at used cars I was super nervous about buy my first car at 24 years old I never thought I would own the car I've wanted since I was 16. I was looking at used cars at first and after talking with Ben Toon, a new car would be a better value and still in budget! I thought it was to good to be true but now a year later I am still in love with my 2013 Ford Fusion and when the time comes to upgrade to a family sized vehicle I will go back to get help from Ben. He went over and beyond finding the perfect Ford Fusion with exceeding my expectations, I wouldn't have changed anything about my first time car buying experience. I will forever recommend people to call Ben Toon for all of their car buying needs! More

Great experience with the help of Ben Toon (sales associate) We had a wonderful experience buying our first family vehicle. We had several questions for Ben Toon, that he answered with ease and patience. He made We had a wonderful experience buying our first family vehicle. We had several questions for Ben Toon, that he answered with ease and patience. He made the buying process stress free with his knowledge of vehicles. He was able to listen to all of our needs and wants and guide us in the right direction. We have been extremely happy with our Nissan Murano and would highly recommend Ben Toon to help anyone. More

Wonderful Experience This was the second time we have come to Auffenberg Ford for our new car and it won't be the last. Dustin made sure he answered all of our questions a This was the second time we have come to Auffenberg Ford for our new car and it won't be the last. Dustin made sure he answered all of our questions and helped us find the right options to fit what we were looking for. The best part is the service after the sale has been just as great. We have already recommended Auffenberg to several of our friends. More

Great deal for starters Robert took such good care of us we are older my wife and I and he was very patient with us we own our own company and we know what it's for starters Robert took such good care of us we are older my wife and I and he was very patient with us we own our own company and we know what it's like to treat customers with respect . The price the amount of time the overall sales experience was great thanks again Auffenberg Ford we will do business in the future. More

Best Car Purchase Experience Ever....AWESOME!!!!! The last time I purchased a car was in 2008 so I was a little hesitant. Paul Frayer made the purchase of my new 2015 Ford Explorer very easy. He is so The last time I purchased a car was in 2008 so I was a little hesitant. Paul Frayer made the purchase of my new 2015 Ford Explorer very easy. He is so knowledgeable and very helpful. He is such a gentleman and never rushes you into making any decisions. He took the time to walk me through each step of the purchase process and never once loss his patience with me even when I decided to change car colors. Paul never once showed any sign of growing weary with me. Paul was very thorough in explaining the features of the car when I picked it up. He spent about 2 hours going through every detail of the car, every feature, and even took the time to set me up on the internet and to link my phone. When I am ready to purchase my next new car, Paul Frayer will be the first person I contact. It was such a pleasure doing business with Paul. I would definitely refer him to anyone I know. More

great customer service. Very helpful. We had a positive experience. Paul was very helpful and went the extra mile for us. This is the second car I have bought here. We had a positive experience. Paul was very helpful and went the extra mile for us. This is the second car I have bought here. More

Read this When looking for a used vehicle, I stopped in aufferburg Ford north. I consider myself a tight wad with money. The experience I had at a.f.n. was by f When looking for a used vehicle, I stopped in aufferburg Ford north. I consider myself a tight wad with money. The experience I had at a.f.n. was by far the best I have ever had while buying a car. My salesman, Ben Toon, did a great job pointing me in the right direction after talking to me about what I was looking for. He took the time to test drive 4 cars with me and it was a busy day. The car I settled on was priced right and there was no haggling. He got the price to where I needed it and that was that. First class all the way. I will be recommending a.f.n. and Ben Toon to my friends and family. Thank you for making this experience great. More

I will only buy my cars from Auffenberg! I had an outstanding experience at Auffenberg Ford. My salesman Ben Toon was extremely knowledgeable about the vehicle I was purchasing. My expectat I had an outstanding experience at Auffenberg Ford. My salesman Ben Toon was extremely knowledgeable about the vehicle I was purchasing. My expectations were exceeded from the moment I walked into the dealership. I can't thank him enough for making my car buying experience a breeze. Thank you again Ben for such great service. I give Ben Toon 5 stars and recommend him to anyone who is in the market to purchase a vehicle. More