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Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 517 reviews
A positive truck purchase from start to finish. Devan was easy to work with and met all of my reasonable requests and expectations. Ask for Devan- he is a good man. The facility is modern and kept Devan was easy to work with and met all of my reasonable requests and expectations. Ask for Devan- he is a good man. The facility is modern and kept clean-I will buy from this group again. More
Cody helped me find exactly what I needed. He was helpful and more than willing to go the extra mile to get me what I was looking for and get monthly payments where I need them to be. He was helpful and more than willing to go the extra mile to get me what I was looking for and get monthly payments where I need them to be. More
Cody did a great job he was very helpful with our buying experience would recommend him to all our family and friends! experience would recommend him to all our family and friends! More
Very happy with the service we received . Everyone was very courteous and efficient Work as done in a timely manner Everyone was very courteous and efficient Work as done in a timely manner More
Was buying a car from this dealership for my son who just got his license and on the test drive the turn signal didn’t work. Was told I could buy the car and make an appointment to have it fixed. They were o got his license and on the test drive the turn signal didn’t work. Was told I could buy the car and make an appointment to have it fixed. They were ok with a new driver driving the car with out proper safety equipment and the possibility of a ticket. They had the car two extra days and were still unable to fix it. The phone system is horrible if you need to contact them. Would never ever buy from them. More
Started working with Jordon, ended up with Tim because Jordon had the 4th day off. Had to go back 4 days in a row because they couldn't find a key to the car we wanted to test drive.Went back 2nd day, the Jordon had the 4th day off. Had to go back 4 days in a row because they couldn't find a key to the car we wanted to test drive.Went back 2nd day, the car wasn't there like they said it would be, still at other lot, had to wait 1.5 hours for them to find key and bring it up. 3rd day, needed paperwork they never said we needed. 4th day, sat there waiting for 5 hours to do paperwork and sign and they said we needed additional paperwork. Went to get that and still waited to sign. Poor Tim was juggling 4 different customers paperwork, looking for lisence plates, running credit checks, etc. He was very nice the whole time. So was Jordon, but he neglected to tell him some things we had discussed so he had to redo some paperwork. 5 hours later we were finally signed but had no car. It was on a different lot so they would be delivering the car the next day. Jordon called the next day to see how we liked the car and he didn't know that it had to be delivered. They finally showed up that day 2 hours later than they said. More