Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 517 reviews
I had to bring my car back in for Rework due to bad installation, left tool in my car. Quality check on parts and installation was not completed installation, left tool in my car. Quality check on parts and installation was not completed More
The sales people I dealt with were amazing. They made the buying experience very easy and worked tirelessly to get the car i wanted at the payment I wanted. They made the buying experience very easy and worked tirelessly to get the car i wanted at the payment I wanted. More
Transmission problems within 2 days of having vehicle! I tried to bring the vehicle back within the 7 days - but another specification is that the miles had to be 150, or under. Of course they keep that p I tried to bring the vehicle back within the 7 days - but another specification is that the miles had to be 150, or under. Of course they keep that paper you signed with that information. No copies of that was given to me. When I arrived for my appointment at 9, the vehicle I wanted to look at, the lights were taken all apart. If had snowed the day before and nothing was cleaned off. Long story short, I was there over 5 hours and brought home a vehicle that already has transmission problems!! Had I been answered right away, I would have been able to return the problem vehicle within their time frame! More
When you have an appt to see a specific vehicle. Have it ready. The one I was looking at had the lights all taken apart. After being there over 5 hours being told what the papers you are signing a Have it ready. The one I was looking at had the lights all taken apart. After being there over 5 hours being told what the papers you are signing are fit, and not getting copies of said papers. Was told 7 day return. 150 miles was not mentioned. But, I signed it. Hate salesmen More
I bought a 2024 Ford Maverick. It took 6 months to come in which was very much expected. During that time my sales consultant Darryl Brown was excellent. Any questions or concerns It took 6 months to come in which was very much expected. During that time my sales consultant Darryl Brown was excellent. Any questions or concerns I had during the 6 month period were answered in a very timely manner. The sales manager Dustin Baron is also excellent to work with. My experience with everyone at Auffenberg Ford North has been Great. Looking forward to getting my service work done there. More