Audi of Tysons Corner

I have had so many bad experiences with this dealership that I would never consider buying a car here or having them service my car. <br><br>In 2000, I bought an S4. The first time I walked in the showro that I would never consider buying a car here or having them service my car. <br><br>In 2000, I bought an S4. The first time I walked in the showroom I was treated as if I couldn't afford the car... they wouldn't let me have a test drive. I chalked this one up to the salesman, and came back a few days later. Well, that sales experience went a little better, but they tried lowballing me on a trade-in and the financing people not only lied about my reported credit score, they also tried to pass off financial products without explaining the full consequences of them... very shady.<br><br>Since that time, my car has been in for service numerous times. They are never timely and it is difficult to schedule an appointment with them. They have taken the car in for problems and not fixed the problems. They have kept the car for minor issues for 4 days, not done anything to fix it, then charged me for the rental car beyond 3 days, all without calling me to tell me that I'd be on the hook for money.<br><br>A co-worker got a TT from them recently, and it spent over half of the first month in HBL for service. They were horrible at communicating with him. He asked if he could keep the car while waiting for them to service it since the issue was minor. They said it'd be better if he didn't, that it would only be a couple of days. Two weeks and several phone calls later, they finally said, "well, the part's not going to come in for a while, so come get your car".<br><br>I can't imagine worse customer service. I suppose that's part of the game considering how many cars they do sell. I definitely do not recommend them. More