Audi of Orland Park
Tinley Park, IL
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Good service, poor sales communication This two star review is of the dealership sales, & finance.If you're going to service, I've had good experience with the service department. Ask for G This two star review is of the dealership sales, & finance.If you're going to service, I've had good experience with the service department. Ask for Gerald, I highly recommend him. Sales, Finance, the general manager have a long way to go returning calls, and answering the phone. I wish I had an opportunity to work with Richie, he seems like a good guy in sales, but I got to the point where communication with the dealership was not good BEFORE the sale, I'm sure it wouldn't get better after. Bought three Audi's from this dealership in 3 months in 2013. I will soon have no Audi's. More
Great experience at Audi of Orland Park (Audi A6) I recently purchased an Audi A6 and had a great experience working with Adam, my sales specialist, and the entire team of professionals at Audi of Orl I recently purchased an Audi A6 and had a great experience working with Adam, my sales specialist, and the entire team of professionals at Audi of Orland Park. This is my third vehicle from International Autos in Orland and my second from Audi. I've had positive experiences every time, but this was by far my best experience overall. I was in a time crunch and Adam was very responsive and respectful to my time. He's extremely knowledgeable about the vehicles, he answered all of my questions and was very professional to work with. It's a relaxed atmosphere and l didn't feel any pressure during the entire experience. I received a very fair price and the financing team was great to work with. Adam is a top quality professionals that I'd highly recommend to anybody interested in purchasing a vehicle from this dealership. I feel great about my purchase More
Happy with my Q5 Shopped a few Audi dealers and ended going with Wendy at Orland Park Audi. They came in with the best price and helped us get the car we were looking Shopped a few Audi dealers and ended going with Wendy at Orland Park Audi. They came in with the best price and helped us get the car we were looking for. More
Crooks Worst car buying experience ever. This dealership sold me a 2015 certified pre-owned Q7 with bad brakes. To add insult to injury they quoted me $900 t Worst car buying experience ever. This dealership sold me a 2015 certified pre-owned Q7 with bad brakes. To add insult to injury they quoted me $900 to fix the brake and would not make it right. More
Audi A6 Purchase Best car buying experience of my life. Richard Moffett was outstanding and every person in the dealership was more than gracious. This is my second Au Best car buying experience of my life. Richard Moffett was outstanding and every person in the dealership was more than gracious. This is my second Audi purchase from this dealer and the first time was great this time was even better. More
Disappointed I found the car I was looking for on this dealers web site. Called to verify they still had it and if the price was negotiable and told yes on both. I I found the car I was looking for on this dealers web site. Called to verify they still had it and if the price was negotiable and told yes on both. I drove four hours to purchase the car and when I arrived was told no negotiations on price for that vehicle. Very disappointed in the experience. I questioned the honesty of the salesperson after the More
Very professional and relaxed atmosphere presented by Mr . . Top quality and professional workers.salesperson and finance agent never pressured buyer. They both made me feel very comfortable and confident in my Top quality and professional workers.salesperson and finance agent never pressured buyer. They both made me feel very comfortable and confident in my purchase . They provided top quality service. More
Purchase Of New A6 I recently purchased a 2016 A6 from the dealership and the overall experience was excellent. I worked with Adam and Jesse (Sales Mgr.) and both were I recently purchased a 2016 A6 from the dealership and the overall experience was excellent. I worked with Adam and Jesse (Sales Mgr.) and both were knowledgeable and responsive throughout the process. One small issue came up when both of them were out of the dealership and the GM Jeff, responded quickly to my question, he did some follow up, and got back to me the same day. I've had a good experience with the Service Department in the past, and the Sales experience with this particular purchase makes me glad I'm a repeat customer. More
Efficiency and professionalism.... The dealership as a whole and Adam in particular made my shopping experience very pleasant. As I look back into my 40+ years of car buying or leasing The dealership as a whole and Adam in particular made my shopping experience very pleasant. As I look back into my 40+ years of car buying or leasing I can not recall having dealt with more professional salesperson than Adam. More
The Way Car Buying Should Be!!!! Even before visiting the dealership, my buying experience was great. Katie Friberg,who is a customer experience manager, was nothing but phenomenal i Even before visiting the dealership, my buying experience was great. Katie Friberg,who is a customer experience manager, was nothing but phenomenal in providing me with the answers to all my questions and requests via chat and email. Other dealerships could learn a thing or two from Katie on how a true internet department should operate. Top notch Katie!!!! Upon contacting Katie to inform her we were coming, she informed me to ask for Nick Majka. When arriving we were greeted by Nick who already had the car waiting for us to test drive. We requested a couple other vehicles to test drive and Nick was nothing but accommodating. Throughout the whole buying process, Nick was great. From the initial phase of determining which vehicle we wanted, to the process of getting us the price we wanted, to the final phase of going over every option and setting up our vehicle preferences, Nick was amazing. Its a pleasure to deal with a salesman who knows the product he is selling in and out. Great job Nick!!! The business manager Lorena Lieser was extremely helpful in explaining our lease options and made the process quick and easy. Its nice to deal with a business manager who takes care of business, but is not all "business". Great dealership, great staff, beautiful facility and a pleasure to do business with. More