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Audi of Fairfield

Fairfield, CT

4.9
167 Reviews

435 Commerce Dr

Fairfield, CT

06825

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Showing 167 reviews

April 18, 2020

Always get top notch customer service and everything on the car is properly fixed. Drop off and pick up is easy and nice loaner cars are always available. More

by brad
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Apr 19, 2020 -

Audi of Fairfield responded

Thank you for your outstanding feedback for us, Brad! We are delighted to know that everything was taken care of to your satisfaction. Please feel free to reach out if we can assist again!

April 07, 2020

Rob in service is excellent. Kept me informed of the progress of the repair and got it repaired right the first time. Even got it repaired under warranty More

by glenn
Recommend Dealer
Yes
Employees Worked With
Rob in service
Apr 08, 2020 -

Audi of Fairfield responded

Hi Glenn, Rob is a great team member. Thanks for sharing your excellent thoughts about his level of care. Please do not hesitate to let us know if we can do anything else for you. We are happy to help.

March 27, 2020

Service on my Audi.A4 was great. Staff was very professional, knowledgeable and diligent about the service needs. I will continue to come here and recommend to others. More

by BD
Recommend Dealer
Yes
Employees Worked With
Rob in Service Department
Mar 28, 2020 -

Audi of Fairfield responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 21, 2020

It was great service they took my car they take care of what need to be done and leave nice 2019 car for me and bring my car back the next day awesome ppl I will definitely recommend them and I will defini More

by Ninabologna
Recommend Dealer
Yes
Employees Worked With
Dave Nachman
Mar 22, 2020 -

Audi of Fairfield responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 19, 2020

Great dealership - ver customer friendly. Their service waiting area is very good. The serve team is committed. I have been dealing with Chris and others. They just interact with you as a family member. More

by KS.Rao
Recommend Dealer
Yes
Employees Worked With
Chris from service is great , Michael Belanger
Mar 19, 2020 -

Audi of Fairfield responded

Thank you for the great review. We will be sure to thank Chris for providing you with personable and efficient service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 18, 2020

Service was great. Jim was very nice and great communication. Loaner was very clean and appreciated. Check in and out was very easy. Valets also great. More

by mkrstj
Recommend Dealer
Yes
Employees Worked With
James Walsh
Mar 19, 2020 -

Audi of Fairfield responded

Thank you for taking the time to share your excellent experience with James! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 02, 2020

My service experience has been consistently outstanding. The work is done well and I feel that I can trust the service managers recommendations. They keep in touch with regarding my car’s status. More

by gmorriss
Recommend Dealer
Yes
Employees Worked With
Angelo is professional and a pleasure to work with.
Mar 02, 2020 -

Audi of Fairfield responded

Hi there, thank you for the wonderful feedback! We're glad to hear our team has given you excellent service. We truly appreciate your business and hope to see you again soon!

February 28, 2020

A very well put together Dealer and Service Dept. From driving in for my Appointment to waiting for the service that was needed I couldn’t be more satisfied. More

by Al Kosma
Recommend Dealer
Yes
Employees Worked With
Angelo Palange
Feb 29, 2020 -

Audi of Fairfield responded

Thank you for sharing your satisfaction, Al! It's greatly appreciated and our team welcomes you back again.

February 22, 2020

It was an overall pleasant experience. Friendly staff and quick work. Could not have been better. I would definitely recommend. Very happy with my car and service team. More

by Bnickolenko
Recommend Dealer
Yes
Employees Worked With
Claudia Pereira
Feb 23, 2020 -

Audi of Fairfield responded

We truly appreciate your recommendation for your service experience. It's a joy to know of your happiness. Please have a wonderful day!

February 21, 2020

Very personable good customer service treats people like you would like to be treated. Very knowledgeable in explaining issues and what is required in terms of repairs time and returning the vehicle. More

by Audi2011
Recommend Dealer
Yes
Employees Worked With
Chris Campanelli
Feb 21, 2020 -

Audi of Fairfield responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

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