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Audi of Fairfield

Fairfield, CT

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132 Reviews

435 Commerce Dr

Fairfield, CT

06825

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Showing 132 reviews

March 18, 2020

Service was great. Jim was very nice and great communication. Loaner was very clean and appreciated. Check in and out was very easy. Valets also great. More

by mkrstj
Recommend Dealer
Yes
Employees Worked With
James Walsh
Mar 19, 2020 -

Audi of Fairfield responded

Thank you for taking the time to share your excellent experience with James! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 02, 2020

My service experience has been consistently outstanding. The work is done well and I feel that I can trust the service managers recommendations. They keep in touch with regarding my car’s status. More

by gmorriss
Recommend Dealer
Yes
Employees Worked With
Angelo is professional and a pleasure to work with.
Mar 02, 2020 -

Audi of Fairfield responded

Hi there, thank you for the wonderful feedback! We're glad to hear our team has given you excellent service. We truly appreciate your business and hope to see you again soon!

February 28, 2020

A very well put together Dealer and Service Dept. From driving in for my Appointment to waiting for the service that was needed I couldn’t be more satisfied. More

by Al Kosma
Recommend Dealer
Yes
Employees Worked With
Angelo Palange
Feb 29, 2020 -

Audi of Fairfield responded

Thank you for sharing your satisfaction, Al! It's greatly appreciated and our team welcomes you back again.

February 22, 2020

It was an overall pleasant experience. Friendly staff and quick work. Could not have been better. I would definitely recommend. Very happy with my car and service team. More

by Bnickolenko
Recommend Dealer
Yes
Employees Worked With
Claudia Pereira
Feb 23, 2020 -

Audi of Fairfield responded

We truly appreciate your recommendation for your service experience. It's a joy to know of your happiness. Please have a wonderful day!

February 21, 2020

Very personable good customer service treats people like you would like to be treated. Very knowledgeable in explaining issues and what is required in terms of repairs time and returning the vehicle. More

by Audi2011
Recommend Dealer
Yes
Employees Worked With
Chris Campanelli
Feb 21, 2020 -

Audi of Fairfield responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

February 20, 2020

Very pleasant to work with, easy to get a good deal done expeditiously. Dealer worked diligently to get me the car that I wanted in features and color. More

by shfried1961
Recommend Dealer
Yes
Employees Worked With
Dave Nachman
Feb 21, 2020 -

Audi of Fairfield responded

Thank you for the great review! We are happy to know that you had a positive experience with Dave, and if there is anything else we can do for you, please let us know.

February 19, 2020

Easy process. Sales and service great. I would highly recommend Audi of Fairfield to anyone. They make the buying experience very easy. Service department rocks as well More

by Rickb1442
Recommend Dealer
Yes
Employees Worked With
Dave Nachman, Eric Brennan
Feb 20, 2020 -

Audi of Fairfield responded

Thank you for the positive feedback! We are delighted to know that you had a great sales and service experience with us and we appreciate you recommending us. We hope that you will continue to visit us in the future!

February 18, 2020

Very professional Quick check in and out Excellent Very professional Quick check in and out Excellent Only thing....woman at podium when you pull into garage is clueless and sub par for Audi More

by Bethteach8
Recommend Dealer
Yes
Employees Worked With
Robert Joseph
Feb 19, 2020 -

Audi of Fairfield responded

Hi, ​ ​I am concerned to learn about any interaction that left you with a negative impression. I would like to find out more about what happened. Will you send me an email at EBrennan@PenskeAutomotive.com? Please include your preferred contact information, and I will respond as soon as I can. ​Best, ​Eric Brennan Audi Fairfield General Manager

February 05, 2020

Service representative was courteous and very prompt in handling my appointment. Everything was completed within the timeframe provided and the car was washed before it was returned. Extremely well run s More

by Scott.mansolillo
Recommend Dealer
Yes
Employees Worked With
Ben Smith
January 30, 2020

Having my car serviced at Audi of Fairfield was a very painless process. They were polite a s very efficient. The customer service advisor, Robert Joseph explained everything before and after the service. More

by greatorexc
Recommend Dealer
Yes
Employees Worked With
Robert Joseph
Jan 30, 2020 -

Audi of Fairfield responded

Thanks for taking the time to share your experience with our service team. At Audi Fairfield, it makes our day to hear from satisfied customers!

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