Audi of Fairfield

I always feel extremely confident about having a good service at Audi of Fairfield. The operation is very smooth from the moment of arrival. Everything on my console had stopped working so I had no navig service at Audi of Fairfield. The operation is very smooth from the moment of arrival. Everything on my console had stopped working so I had no navigation system, back up camera,or radio. It had to be replaced and within 24 hrs. I picked up my car clean, serviced with a new navigation system. My one issue with the dealer is the difficulty getting a loaner car(a month in advance), or any form of transportation to and from the dealer. I don’t always have someone available to drive me. More

Excellent service! Ben was great to work with and provided great service. He was extremely conscientious and diligent, and kept me informed on the work being performed. He was a pleasure to work wit provided great service. He was extremely conscientious and diligent, and kept me informed on the work being performed. He was a pleasure to work with. More

As always the employees and the service have been great! My appointment was at 1pm and they were waiting for me. Great service! I love my Audi! My appointment was at 1pm and they were waiting for me. Great service! I love my Audi! More

I took my car for service. It had 3 recalls Rob was very attentive. He provided an unscheduled loaner when downloads were delayed. Very happy. attentive. He provided an unscheduled loaner when downloads were delayed. Very happy. More

Always a pleasant experience at the Fairfield location when getting car serviced. Prompt and courteous. Informed me of servicing details and what needed to be done in the next 5,000 miles when getting car serviced. Prompt and courteous. Informed me of servicing details and what needed to be done in the next 5,000 miles More

Chris Campanelli was very friendly, efficient and professional. He explained everything in a way that I understood and kept me up to date with the process. professional. He explained everything in a way that I understood and kept me up to date with the process. More

Always a pleasure having my car in for service. One of the reasons why I Doing business with Audi Fairfield is the customer service at the dealership and the diligent work of the service department. the reasons why I Doing business with Audi Fairfield is the customer service at the dealership and the diligent work of the service department. More

Very professional, respectful of my time. Very curtious. Comfortable waiting area, great coffee, wifi, area to work quietly. Car work is quickly done and nicely cleaned. Comfortable waiting area, great coffee, wifi, area to work quietly. Car work is quickly done and nicely cleaned. More

Excellent.... fast and efficient and I felt safe going during this pandemic-sanitize car clean waiting area Fast service Polite people Nice person who gave me appt during this pandemic-sanitize car clean waiting area Fast service Polite people Nice person who gave me appt More

I just recommended a future customer to you today! The work was done with exceptional care and customer service! Great reputation! Keep up the good work!!! work was done with exceptional care and customer service! Great reputation! Keep up the good work!!! More