Back

Audi of Fairfield

Fairfield, CT

not yet
rated
132 Reviews

435 Commerce Dr

Fairfield, CT

06825

Directions

By Type

Showing 132 reviews

July 21, 2020

As always the employees and the service have been great! My appointment was at 1pm and they were waiting for me. Great service! I love my Audi! More

by Jeannimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Robert, Michael Belanger
Jul 22, 2020 -

Audi of Fairfield responded

That's wonderful to see! We're thrilled to see that you love your Audi and that our service is always above and beyond. We look forward to working with you again.

July 10, 2020

I took my car for service. It had 3 recalls Rob was very attentive. He provided an unscheduled loaner when downloads were delayed. Very happy. More

by John Hess
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in service
Jul 12, 2020 -

Audi of Fairfield responded

Thank you for the great review, John. We will be sure to thank Rob for providing you with excellent service. We look forward to working with you again.

July 08, 2020

Always a pleasant experience at the Fairfield location when getting car serviced. Prompt and courteous. Informed me of servicing details and what needed to be done in the next 5,000 miles More

by Katniss
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 09, 2020 -

Audi of Fairfield responded

Hi, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs. Thank you!

July 02, 2020

Chris Campanelli was very friendly, efficient and professional. He explained everything in a way that I understood and kept me up to date with the process. More

by Yvette72
Recommend Dealer
Yes
Employees Worked With
Chris Campanelli
Jul 03, 2020 -

Audi of Fairfield responded

Yvette, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're happy to pass along the kind words to Chris! We're always here to provide exceptional service and we hope you'll consider us again in the future!

June 18, 2020

Always a pleasure having my car in for service. One of the reasons why I Doing business with Audi Fairfield is the customer service at the dealership and the diligent work of the service department. More

by scott.davis
Recommend Dealer
Yes
Employees Worked With
James Walsh, Chris Durkin, Dave Nachman
Jun 18, 2020 -

Audi of Fairfield responded

Thank you for the great review, Scott! We're so pleased to see that our service has consistently been top-notch. The pleasure is ours; we look forward to working with you again.

May 28, 2020

Very professional, respectful of my time. Very curtious. Comfortable waiting area, great coffee, wifi, area to work quietly. Car work is quickly done and nicely cleaned. More

by Frankk
Recommend Dealer
Yes
Employees Worked With
service , john
May 29, 2020 -

Audi of Fairfield responded

Hi Frankk, thank you so much for the kind feedback! We're glad to hear our team has given you excellent service. We hope to see you again!

May 22, 2020

Excellent.... fast and efficient and I felt safe going during this pandemic-sanitize car clean waiting area Fast service Polite people Nice person who gave me appt More

by kathrynvodonnell
Recommend Dealer
Yes
Employees Worked With
Rod in service
May 23, 2020 -

Audi of Fairfield responded

Kathryn, thank you for taking the time to share your excellent and fast service experience with Rod! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 14, 2020

I just recommended a future customer to you today! The work was done with exceptional care and customer service! Great reputation! Keep up the good work!!! More

by MWalsh
Recommend Dealer
Yes
Employees Worked With
Chris Campanelli
May 15, 2020 -

Audi of Fairfield responded

Thank you for taking the time to share your excellent experience with Chris! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 12, 2020

Rob in the service department was outstanding. Took in my 2017 A4 for a rattling door speaker, and they replaced it in under 3 hours. Would highly recommend and will definitely be taking my car there for all More

by Jdej623
Recommend Dealer
Yes
Employees Worked With
Robert Joseph
May 13, 2020 -

Audi of Fairfield responded

We are happy to know of Rob's outstanding level of care. Thank you so much for your recommendation! We look forward providing our services again in the future.

May 10, 2020

I ‘m very pleased with your service. People are very courteous and restpectfull.. Anytime, I call for service when I can’t bring my car personally, you guys will send someone to pick it and bring it bac More

by May.vital
Recommend Dealer
Yes
Employees Worked With
Service manager, the service advisors
May 11, 2020 -

Audi of Fairfield responded

Hi May, Thank you so much for taking a moment of your day to share your satisfaction in regards to the services received. We really appreciate your feedback and amazing comments. Please have a wonderful day!

...
4
...