Audi of Fairfield

I had a great experience at Audi of Fairfield. The whole process of trading in my used Audi for a new 2021 model was efficient and easy. The customer service experience was top notch. process of trading in my used Audi for a new 2021 model was efficient and easy. The customer service experience was top notch. More

We had a wonderful experience. Felipe was great to work with and took care of everything. Would definitely use him again and would highly recommend him to others. with and took care of everything. Would definitely use him again and would highly recommend him to others. More

I had an usual situation where my recently purchased pre owned car was stuck in Maryland. Service manager Eddie and Rob went above and beyond to get my car picked up from there are get it repaired in a tim owned car was stuck in Maryland. Service manager Eddie and Rob went above and beyond to get my car picked up from there are get it repaired in a timely fashion. More

Repeat customer, no pressure willing to negotiate on my trade and on the cost of the vehicle, easy peasey financing , great financing rates, I traveled an hour plus to go there , worth the travel time, 5 trade and on the cost of the vehicle, easy peasey financing , great financing rates, I traveled an hour plus to go there , worth the travel time, 5 stars all the way! More

Professional and friendly staff. Sad no snack in the waiting room as before. Also the car exterior cleanliness is not as good. I didn’t receive a clean car as I expected. A few spots of bird droppings o waiting room as before. Also the car exterior cleanliness is not as good. I didn’t receive a clean car as I expected. A few spots of bird droppings on the car. A final quality check could be done before turning over to the customer. With expensive service charge fee. You can do better. More

I visited Audi for normal service and maintenance. Everything was cared for very quickly and efficiently the car was clean and done within an hour and a half which was good time good service friendly Everything was cared for very quickly and efficiently the car was clean and done within an hour and a half which was good time good service friendly care and they made the experience most pleasurable More

Great staff and good service. I strongly recommend these guys to anyone needing service or sales. They made me feel like a real valued cu. guys to anyone needing service or sales. They made me feel like a real valued cu. More

Great experience . Professional, transparent. Very good folks. Also took time to share my options relating to an extension of my service contract. This helped making a good decision. folks. Also took time to share my options relating to an extension of my service contract. This helped making a good decision. More

Great service , took me in right away and processed my service order waited less that an hour for tire change and safety light check. Always treated well by all Audi people service order waited less that an hour for tire change and safety light check. Always treated well by all Audi people More

Appointment was easy to schedule. Well organized when I arrived to drop off my car. Sam was very knowledgeable and answered our questions about Audi Care. arrived to drop off my car. Sam was very knowledgeable and answered our questions about Audi Care. More