Audi of Fairfield

5 stars and more! I would give Chris 100 stars if I could. He is the best dealer I came across, my husband and I ended up buying a new car at the end of the day. He I would give Chris 100 stars if I could. He is the best dealer I came across, my husband and I ended up buying a new car at the end of the day. He never once pressured us, but was very informative and courteous all the way. My husband was an Audi customer before, but it was my first buying experience and felt very hesitant, but Chris made me feel at ease the whole time. We basically spent the entire day there, and the whole staff treated us with utmost respect and care. I highly recommend Audi Fairfield, especially Chris Durkin. You won't regret it! More

Great service I purchased my MDX from them. I would highly recommend them to others. Chris knew I needed the car and had to be out by a certain time. They handled e I purchased my MDX from them. I would highly recommend them to others. Chris knew I needed the car and had to be out by a certain time. They handled everything in a timely fashion. Thank you for all your help. More

Great Experience As returning customers to Audi of Fairfield we felt as though we knew what kind of customer service to expect and we were not disappointed! We worked As returning customers to Audi of Fairfield we felt as though we knew what kind of customer service to expect and we were not disappointed! We worked with a new salesman, Chris Durkin, and he was wonderful. Since we were not sure exactly which model we wanted, Chris had us test drive several vehicles based on the features we liked best about our first Audi. Once we decided on the A6, he asked Chris Dellorco to assist with the complete walk through of the car since he had more experience with this model and it's many great features. Chris and Chris were two of the nicest people to work with and made the entire experience very easy and enjoyable. I would highly recommend either of them! More

Job well done I had a very unique experience at Audi of Fairfield courtesy of Ryan Olphonce and Tony Salluhi. I came from an Acura knowing nothing about the Audi br I had a very unique experience at Audi of Fairfield courtesy of Ryan Olphonce and Tony Salluhi. I came from an Acura knowing nothing about the Audi brand and Ryan spent the better part of a few hours educating me on the various model lines and I walked out with a vehicle that I loved. The interaction on part of the entire team was professional and courteous and they went out of the way to see me beyond satisfied with every step of ownership. To Ryan and Tony Salluhi for seeing this through - job well done. More

I had an excellent experience with the team at Audi, it was stream lined, professional and courteous. I will be returning to Fairfield Audi for future leases was stream lined, professional and courteous. I will be returning to Fairfield Audi for future leases More

Ryan Olphonce was my sales professional and assisted me through all of the steps of my purchasing an Audi. Without hesitation i would advise anyone living in the Fairfield area who is looking to purchase through all of the steps of my purchasing an Audi. Without hesitation i would advise anyone living in the Fairfield area who is looking to purchase an Audi that they first visit Audi of Fairfield, and secondly (and probably more importantly) that they ask for Ryan to be their sales person. Alex Phillips More

Extremely helpful and courteous. I was able to walk in, lease my car and drive it off the lot the same day. This is my fourth car from them! lease my car and drive it off the lot the same day. This is my fourth car from them! More

Customer service was the best Jacinda was extremely helpful and made this experience very easy. I would recommend this service center to everyone I know.. helpful and made this experience very easy. I would recommend this service center to everyone I know.. More

I have low profile tires on my Audi A6 which has been a problem for 5 years. Audi corrected this on later models but they also advised me to purchase a tire warranty. I am glad I did because several tires problem for 5 years. Audi corrected this on later models but they also advised me to purchase a tire warranty. I am glad I did because several tires needed to be replaced over the 5 years due to road hazards. I had another proble with a tire with a pierced sidewall and brought to the dealership. Jose Barbosa was my service rep and he went out of his way to deal withthe warranty company whic rejected the claim twice. Jose kept at it, sent a third round of photos and finally was successful. I left the dealership with a new tire and no cost to me. It took two days during which I used the dealerships loaner car. Jose got two managers involved in the process even though it was a very busy time at the dealership. I can't say enough about how he handled the process and of course I was very happy with the outcome. I will ask for him every time I return. More

I'll make this short. I arrived at Fairfield Audi I'll make this short. I arrived at Fairfield Audi service center Sept 30th at about 9:54 am for a 10:00 am apt. Jose showed me the waiting room,"it I'll make this short. I arrived at Fairfield Audi service center Sept 30th at about 9:54 am for a 10:00 am apt. Jose showed me the waiting room,"it will be about a 45, 50 minute wait; is that okay?". - I replied sure, no problem. I had a prior engagement that Saturday morning but that wasn't starting 'till 12:00 pm i figured i had more than enough time for an EXPRESS oil change which even the coupon quoted 55 minutes or less guaranteed. TWO HOURS after the time i was told it would take to complete the express oil change which included a vacuum, a car wash, a 30 MP inspection, and several other things only 1 thing got completed and that was the oil change. The car wash unit was not in working shape, nor the vacuums apparently; or anything else at the center that day. My keys were lost, that added an extra 45 minutes to the wait. I was asked if i would like them mailed to me when found (lol). 3 hours later, in to the time spent at Audi of Fairfield, trying to get an EXPRESS OIL CHANGE; my aggravated mind was too tired to put up a fight when it was time for me to pay for my NOT so express oil change. Although it was 55 minutes guaranteed quoted on the coupon and it took over 3 hours, i just shook my head, swiped my card and walked away. To sum it all up, DO NOT get your service done at Fairfield Audi if your in a rush! You will be disappointed. More