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Audi of Fairfield

Fairfield, CT

4.9
167 Reviews

435 Commerce Dr

Fairfield, CT

06825

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Showing 167 reviews

February 20, 2020

Very pleasant to work with, easy to get a good deal done expeditiously. Dealer worked diligently to get me the car that I wanted in features and color. More

by shfried1961
Recommend Dealer
Yes
Employees Worked With
Dave Nachman
Feb 21, 2020 -

Audi of Fairfield responded

Thank you for the great review! We are happy to know that you had a positive experience with Dave, and if there is anything else we can do for you, please let us know.

February 19, 2020

Easy process. Sales and service great. I would highly recommend Audi of Fairfield to anyone. They make the buying experience very easy. Service department rocks as well More

by Rickb1442
Recommend Dealer
Yes
Employees Worked With
Dave Nachman, Eric Brennan
Feb 20, 2020 -

Audi of Fairfield responded

Thank you for the positive feedback! We are delighted to know that you had a great sales and service experience with us and we appreciate you recommending us. We hope that you will continue to visit us in the future!

February 18, 2020

Very professional Quick check in and out Excellent Very professional Quick check in and out Excellent Only thing....woman at podium when you pull into garage is clueless and sub par for Audi More

by Bethteach8
Recommend Dealer
Yes
Employees Worked With
Robert Joseph
Feb 19, 2020 -

Audi of Fairfield responded

Hi, ​ ​I am concerned to learn about any interaction that left you with a negative impression. I would like to find out more about what happened. Will you send me an email at EBrennan@PenskeAutomotive.com? Please include your preferred contact information, and I will respond as soon as I can. ​Best, ​Eric Brennan Audi Fairfield General Manager

February 05, 2020

Service representative was courteous and very prompt in handling my appointment. Everything was completed within the timeframe provided and the car was washed before it was returned. Extremely well run s More

by Scott.mansolillo
Recommend Dealer
Yes
Employees Worked With
Ben Smith
January 30, 2020

Having my car serviced at Audi of Fairfield was a very painless process. They were polite a s very efficient. The customer service advisor, Robert Joseph explained everything before and after the service. More

by greatorexc
Recommend Dealer
Yes
Employees Worked With
Robert Joseph
Jan 30, 2020 -

Audi of Fairfield responded

Thanks for taking the time to share your experience with our service team. At Audi Fairfield, it makes our day to hear from satisfied customers!

January 15, 2020

I HATE buying new cars, but Audi of Fairfield made my experience smooth and easy. Best ever! They were knowledgeable and easy to work with. More

by Andrea
Recommend Dealer
Yes
Employees Worked With
Claudia Pereira, Dave Nachman
Jan 15, 2020 -

Audi of Fairfield responded

We're so glad we could provide such an easy and straightforward experience for you, Andrea! We truly value our customers and always strive to make the car buying process as seamless as possible for them. A big thanks for the 5 stars from our team at Audi Fairfield!

December 17, 2019

Yearly maintenance on A5. Oil change, filter, etc. James Walsh was my service representative. He did a excellent job coordinating the service completion on time to work into my schedule that day. I wa More

by LeeB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Walsh, Dave Nachman
Dec 17, 2019 -

Audi of Fairfield responded

It's so great to hear that James ensured that your repairs were completed in a timely manner so you could enjoy the rest of your day as planned. Thank you so much for sharing this feedback! We are lucky to have you as an Audi Fairfield customer.

December 12, 2019

1st Year Maintenance Visit My experience on my annual maintenance visit was terrific. Not only was my oil changed and all the various checks made, Angelo took care of outstandin More

by grkboy100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo
Dec 12, 2019 -

Audi of Fairfield responded

It's wonderful to hear that your annual maintenance visit went smoothly and that we could take care of your recall repairs as well! Thanks so much for choosing Audi Fairfield and rating us 5 stars.

November 28, 2019

Purchased my new Q5 Audi at Fairfield Audi. Frank made my experience enjoyable and effortless. Thanks Frank!! Would highly recommend visiting Fairfield Audi and taking a look... More

by spbrink
Recommend Dealer
Yes
Employees Worked With
Frank Chmielinski
Dec 01, 2019 -

Audi of Fairfield responded

Great choice - You'll love your new Audi Q5 from Audi Fairfield! Thank you for the great review of Frank, we'll be here when you're ready for your first service.

November 28, 2019

Always extraordinary service: efficient, knowledgeable, courteous, friendly. They help us to make decisions to assure our safety and comfort. Just would never trust our cars with anyone else. More

by Lori
Recommend Dealer
Yes
Employees Worked With
Robert Joseph, Jim Walsh
Dec 01, 2019 -

Audi of Fairfield responded

"Just would never trust our cars with anyone else." - We couldn't ask for a better compliment, thank you so much, Lori! We'll certainly share this review with our team at Audi Fairfield.

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