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Audi of Fairfield

Fairfield, CT

4.9
161 Reviews

435 Commerce Dr

Fairfield, CT

06825

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Showing 161 reviews

April 03, 2025

I had an exceptional experience with outstanding customer service, free from any pressure. Hiram Garcia, the sales representative who assisted me, demonstrated remarkable patience and expertise, showcasing h More

by gf366
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiram Garcia
April 02, 2025

From the time I arrived at this incredible service department, I was treated as VIP. My car was cared for like it was fresh off the factory line and the waiting area was second to none. Can't wait t More

by Kevin B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Apr 03, 2025 -

Audi of Fairfield responded

We're grateful for your kind words about our team and service department at Audi Fairfield. We look forward to welcoming you back soon.

April 02, 2025

I will keep buying audi’s since Robert J. is representing me at the service department! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Apr 02, 2025 -

Audi of Fairfield responded

We're happy to know that you're pleased with our team's support. Looking forward to helping you with your Audi needs in the future!

April 01, 2025

Professional service, courtesy and full explanations and diagnostics of your car Constant clear communications and timely response More

by Kread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Bouphavan, James Walsh, Paul Randazzo, Rob Joseph, Sam Sirichantho, Ben Smith, Chris Campanelli
Apr 02, 2025 -

Audi of Fairfield responded

Thank you for sharing your positive feedback about our service at Audi Fairfield. We're pleased to know that clear communication and thorough diagnostics met your expectations.

April 01, 2025

They work efficiently and get the work done with high quality. Never had any issues. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Apr 01, 2025 -

Audi of Fairfield responded

We appreciate your feedback and are glad you had a great experience with Audi Fairfield.

April 01, 2025

Outstanding service experience — every time. Attentive professionals who provide great explanations. Inspection videos provide great detail to help make informed decisions. Justin Velazquez is t More

by jeffmck09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Velazquez
Apr 01, 2025 -

Audi of Fairfield responded

We're glad you appreciate our efforts at Audi Fairfield. The inspection videos are designed just for that reason. We're happy to hear about your positive experience with our team.

March 31, 2025

I had an unexpected problem with my car and the service department squeezed me in within 15 minutes and found a loaner car for me More

by coreymirsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 31, 2025 -

Audi of Fairfield responded

We’re glad to hear that our service department was able to assist you quickly. Thank you for sharing your feedback with us at Audi Fairfield.

March 28, 2025

This was probably one of the most positive experiences with your service department. My advisor Rob was a true professional. He was courteous, helpful and explained everything. It was a pleasure dealing w More

by Kmkh1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Mar 29, 2025 -

Audi of Fairfield responded

We're so pleased to hear you had a great experience with our service department. Our team strives to provide professional and helpful service at Audi Fairfield. Thank you for your kind words and for choosing us.

March 28, 2025

I found the service to be attentive and efficient, and was very happy with the car lease and pricing I received. More

by liz kahle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kearney
Mar 29, 2025 -

Audi of Fairfield responded

We’re glad you're happy with the car lease and our service. Thank you for choosing Audi Fairfield.

March 27, 2025

Great to have worked this team. They were very attentive and made sure that everything was taken care of. More

by Pandelosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 27, 2025 -

Audi of Fairfield responded

Thank you for sharing your experience. We’re glad to hear our team was attentive to your needs at Audi Fairfield.

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