Audi of Downtown LA

Your salesman Charles, and your finance manager, TJ were personable, friendly, and extremely helpful. They are great ambassadors for your dealership. Sometimes the people make all the difference. They de personable, friendly, and extremely helpful. They are great ambassadors for your dealership. Sometimes the people make all the difference. They definitely made this transaction a positive experience! More

Jorge Sellano was very professional and went above and beyond to help me. There were some issues with my warranty and he helped and squared it away. beyond to help me. There were some issues with my warranty and he helped and squared it away. More

Jorge Serrano made the installation of new tires very convenient while my vehicle was being serviced. He also helped me set up additional Audi Care coverage so that my next visit is just as easy. I appre convenient while my vehicle was being serviced. He also helped me set up additional Audi Care coverage so that my next visit is just as easy. I appreciated his efforts in getting me the best price on tires so that I could afford to get the replaced, in house. More

Preston was amazing! This was the BEST experience for me, when buying a car. He made it the transaction smooth and hassle free! He was efficient, professional and took his time making sure I was familiar wit when buying a car. He made it the transaction smooth and hassle free! He was efficient, professional and took his time making sure I was familiar with all the bells and whistles on my car ;) He was absolutely AWESOME! More

If you want a great experience and a person who knows his product go see Sam Zinniger. I guarantee you will leave another happy and satisfied customer. I love my new blue Q3 product go see Sam Zinniger. I guarantee you will leave another happy and satisfied customer. I love my new blue Q3 More

I have bought many cars over my lifetime but I must say that this was the most relaxed and pleasant purchase experience that I have every had. that this was the most relaxed and pleasant purchase experience that I have every had. More

Very professional caring going extra mile to deliver what ai asked ffor Nabeel. Erik Jack Thank you for making this the best experience I have had ai asked ffor Nabeel. Erik Jack Thank you for making this the best experience I have had More

Bying an Audi Soloman was amazing. Straight forward and made the transaction feel trusted and painless. I didn't have perfect credit and they worked with me. The p Soloman was amazing. Straight forward and made the transaction feel trusted and painless. I didn't have perfect credit and they worked with me. The professional made me feel like I belonged. I will always come here first when I buy another car. More

Promises Promises I purchased a pre-owned Q5 from this dealership and so far the car is great my sales experience had a little of the hard sale to it, and it did not co I purchased a pre-owned Q5 from this dealership and so far the car is great my sales experience had a little of the hard sale to it, and it did not come from my salesman. Finance was kind of overzealous even though I walked in with my pre-approval. When I walked out to take my car home there was only one key. Knowing how expensive these new keys can be I asked about that and was told I would get a second key but they were unable to locate it at that time. I followed up with my salesman on several at least once a week for the last month and have been told they have to get it ordered but still no key. I am finally just tired of waiting so I called to purchase an extra key and was told the key fob would be $350 and programming would be an extra $200. I honestly would have gone somewhere else had I known that the promises were empty and I would be xxxxx for a new key. DTLA you can do better than this right? More

Great service Quick and easy drop-off. Staff are always friendly and efficient. Love the electronic communication with video walkthrough by technician. Makes the Quick and easy drop-off. Staff are always friendly and efficient. Love the electronic communication with video walkthrough by technician. Makes the whole process really clear. Keep up the good work! More