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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
744 Reviews

745 Reviews of Audi Wyoming Valley - Service Center

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August 30, 2022

Tremendous experience. Randy H. was absolutely incredible. Above & Beyond does not begin to describe the service we received. Mitch was also incredible! Will be more than h More

by ALEXANDER14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini
August 25, 2022

I had great service with a very friendly staff when I was at dealership. Thanks. More

by MOC121
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 24, 2022

Great experience all around from making the appointment to fixing the problem and following up. Very friendly & courteous staff and very clean & comfortable waiting area. More

by MIKEK221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 24, 2022

John always provides a thorough service of my vehicle. Excellent communication and prompt service are always appreciated! More

by DawnT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strobel
Apr 22, 2023 -

DawnT responded

John always provides a thorough service of my vehicle. Excellent communication and prompt service are always appreciated.

August 24, 2022

John Strobel was great to work with! I had my car in for 2 recalls and 2 other issues. He was great in informing me of what they found and repairs! Loved the video text message showing More

by DRHARGADON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 23, 2022

Brian is always professional, he answers all my questions with an informative response. He is a model service advisor, an example to for others to follow. More

by CAATLAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Audi Wyoming Valley was professional and efficient during my recent visit. Brian Kutzor answered every question I had and took care of the two matters I requested in the 105K service. Highest rating from me. More

by HS3RD
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Very professional and took the time to explain issues with my car that needed to be addressed. Video was very helpful. More

by GLAPORTA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Customer service is always great. I always know that my vehicle is in the right hands whenever I take it for service. More

by PATRICK.ONEILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martinez
August 16, 2022

Team was very professional . Service was quick and complete. I was surprised that the car was not washed prior to return. More

by DJFIERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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