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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
808 Reviews

808 Reviews of Audi Wyoming Valley - Service Center

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February 21, 2023

Service was exceptional as always! Brian,John and Joe were extremely helpful and made my service appointment a breeze! More

by SJESUIT3717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
February 20, 2023

Everyone is always pleasant and great to deal with. I always feel I am getting the best service. More

by BKMECCA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

They gave no serious consideration to the issue in my car. Plus you try to call this place back and it's impossible to get someone on the phone. More

by DJP2160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Kutzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

John and Brian are always pleasant and courteous and they are a pleasure to deal with! More

by CARLAO.RNCCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
February 15, 2023

From start to finish, had a fantastic experience! All the staff was helpful, especially Bridget!! More

by KAIT.A.CLARKE
Recommend Dealer
Yes
Employees Worked With
Bridget Walsh
February 15, 2023

Good costumer service and make good job and nice places , haves excelente cars , can drink More

by ELVISCIPRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
February 12, 2023

Always friendly and the service was fine. Had a state inspection and tires rotated in and out fast More

by fsavarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Could not ask for a better experience dealing with Charlie McFadden and Randy Hozempa. They always make the process as effortless as possible. This was our eighth purchase experience. Wouldn’t go any More

by JPACP
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Brian always keeps me up to speed on my servicing, telling me when there are issues that may need addressed that I hadn’t know about. More

by MARC.E.MOZDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiasha??, John Strobel
February 07, 2023

Ease of addressing a recall was amazing. All staff that contacted me, as well as the valet driver were professional & efficient. This is my first Audi, my first auto from this dealership. I More

by lkinzi63
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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