Back

Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
808 Reviews

808 Reviews of Audi Wyoming Valley - Service Center

Sort by
March 05, 2023

Excellent service and courteous friendly staff. I was in and out in a timely fashion . More

by OUTPOST54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
March 02, 2023

Vehicle was not equipped with what was on the sticker. I was told it would take only a day to fix but it took two weeks. Then the driver who brought my car back wanted me to pay $20.00 for gas. I'm begi More

by TRAFFORDTRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Got me out quickly, without rushing process. Comfortable waiting area with appreciated amenities. Thorough explanation of entire process. More

by MariaHurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
February 28, 2023

Brian Kutzor, you are the BEST! He knows my car, my name and how to get whatever is needed done. He is very experienced and always makes Audi service easy and top notch. Very muc More

by Smart Partner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Excellent service and the service advisors are very knowledgeable and answered warranty questions I had More

by RICHH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlynn
February 25, 2023

Very friendly and experienced staff. Answered all my questions and concerns about my car and what was going to be done. More

by THOMASMOTOVIDLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
February 25, 2023

A d r s h w h w v d j e j f d More

by DIBARRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe charles
February 24, 2023

Always appreciate the service we get from Wyoming Valley Audi. The time before this service, we received a complimentary car wash cleaning. This time we didn’t. What is standard procedure for dealership?? More

by BOELL912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
February 23, 2023

My annual service and state inspection was completed in a timely manner without any issues. More

by rhavran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Fixed the problem created when the car was serviced recently. Audi needs to redesign the switch that adjusts the steering wheel. This is the third time it has dislocated and I do not even use it since More

by LSUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not really know them
...
57
...