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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
810 Reviews

810 Reviews of Audi Wyoming Valley - Service Center

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July 14, 2023

This Audi dealer is really organized and precise with their work, has a really helpful and professional staff. More

by EwdyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
July 14, 2023

Excellent service, as always. Prompt pickup. The service work was done to my satisfaction The car was spotless when returned More

by TERRY809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel, Lisa Maximowicz
July 13, 2023

The staff at WVA were very responsive, helpful, polite, prompt and plus, they conveniently responded via text! More

by ALYSSA.CHIUMENTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
July 13, 2023

Brian was very professional and considerate. The valet driver Donald was sweet and kind. Wonderful experience. Thank you everyone! Oh and the woman that answered the phone was great too! More

by K.BELTRAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz
July 13, 2023

They were very helpful and efficient. They addressed my issue immediately and directed me to the waiting area. More

by JIM520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

very easy to make the appointment, check in and out. all my questions were answered. everyone was professional. thank you More

by Eleanor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
July 12, 2023

Very thorough. Explained everything. Everyone was nice. Car service good. Hoping to do my next car with them More

by ANCHORFOOTANDANKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant McGinley
July 12, 2023

They were very thorough and explained all the charges, which were very reasonable. I was unable to book my appointment, though, because no one answered the phone when I called for an appointment. My husb More

by TCOLESLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Brian is very professional and easy to deal with. Always satisfied with the end result. More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Very clean and appeared organized and efficiently run. Kept informed through texts and video of car review. Friendly staff. I waited while services completed and appreciate spotless rest room as well a More

by bhugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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