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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
810 Reviews

810 Reviews of Audi Wyoming Valley - Service Center

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August 01, 2023

Very good service . Fixed the problem on the vehicle and kept me informed with the progress until it was completed. More

by DNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

The service was excellent and they are very professional. My Audi Q5 needed a new battery in the key fob. They showed me how to replace the battery in the future and gave me 2 extra batteries. More

by hank.krumholz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz, Tiana Davis, Frank Blanco
July 30, 2023

Best experience I ever had buying a car. Randy was great. What I like the most was upfront pricing no addons. Honest in everything they did again Randy is the man. I’m from Brooklyn NY, Than More

by jcseltri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy should be listed in every category 😂, Tiana Davis
July 29, 2023

Always courteous …. Sometimes hard to get in for ME- I’m far away in Stroudsburg…. But good experiences. More

by EB Guy with old 2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the TECHS name, but each time was GREAT. , John Strobel
July 28, 2023

Professionalism, competent, knowledgeable, taking their time with the customer, explain in detail, very passionate, friendly, make a feeling you’re at your place. More

by Fn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
July 28, 2023

Dealership was clean and staff was very professional. Vehicle was done in a short amount of time. More

by SCHWIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Very friendly and got me in and out very quickly. Didn’t bug me for other services. More

by MACKEY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Very professional dealership from the staff who arranged my service call and my loan vehicle to the service team that provided an update on the status of the service. More

by JMILESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
July 25, 2023

The dealership was clean including the waiting area. The process of scheduling service was very fast and simple. Brian Kutzor was very knowledgeable and helpful. I really appreciate all his help. More

by DanP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

We appreciate this dealership and will continue to do business with them into the future. More

by ASCOFINANCIALGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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