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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
810 Reviews

810 Reviews of Audi Wyoming Valley - Service Center

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September 15, 2023

Always great service. Quality and timely work. John is very helpful and knowledgeable. Much appreciated. More

by JHOLMES12333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel, Lisa Maximowicz
September 15, 2023

Dealership had no soft drinks, only water. 3 dealerships in NC, SC both have soft drinks and snacks. Maybe just Wyoming. This dealership did not have my tire in stock, not sure what’s going More

by kevinhatfield001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
September 14, 2023

Great service department. Make sure all systems are inspected and corrected if necessary. Very helpful.. More

by THOMZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Very friendly people. They went out of their way to get the car ready for me More

by syachwak123
Recommend Dealer
Yes
Employees Worked With
Tiana Davis, Tiana Davis
September 12, 2023

Excellent service, wait time, everything! Internet was spotty upstairs in the lounge area, but I made it be workable. Thanks! More

by bevacquam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
September 12, 2023

When I got to the dealer, they were very courteous professional, and they took care of me. Once they finish checking my car out they washed it without asking me anything if I wanted to I like that tha More

by Wilfredopena99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Brian in service dept is great to deal with. Need to drop the ladies who take the cslls and yry to direct to proper dept. I had to call 4 times in w days to finally get to service dept More

by tpiestrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Very happy with dealership. We purchased 2 Audi's from dealership and still own them. The service department ha been easy to work with over the years and very helpful with our More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

John and Brian are always helpful, courteous and efficient. I appreciate them both, and the excellent service which they provide. They are great assets to the dealership. More

by fwnocito
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
September 07, 2023

Such a pleasant experience! I was greeted promptly; they were ready for me when I arrived and understood my problem. They were also quite frank about the ability to address my More

by CJKP1103
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
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