Audi Wilsonville
Wilsonville, OR
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Miles was friendly, knowledgeable and ready to take as much time as we needed to prepare us for our eventual purchase. He allowed us to feel like we directed the process and made it easy to come to a deci much time as we needed to prepare us for our eventual purchase. He allowed us to feel like we directed the process and made it easy to come to a decision. From that point on the dealership was a well-oiled machine, from paperwork to delivery, we never felt we had to wait an extended period for any next step. It was hard to believe that this was a new dealership. More
We were in the market for a new vehicle and had decided to check out the new Audi dealership that was opening. I live near Sunset Imports (the only Audi dealership in a 150 mile radius until Audi Wilsonvil to check out the new Audi dealership that was opening. I live near Sunset Imports (the only Audi dealership in a 150 mile radius until Audi Wilsonville opened) but have never stepped on their lot because their sales dept’s poor reputation in the past. My wife and I visited during Audi Wilsonville’s opening day and it exceeded our expectations. Honestly, as a young couple, I expected to be ignored like at some other dealerships in the past. It was completely opposite there. They gave us their undivided attention and answered all our questions to the best of their ability. The showroom, staff, and cars were phenomenal. Our salesman Cory was great. He gave us an excellent demonstration of what the Q5 quattro system was capable of and we did not feel rushed through it at all. We were initially undecided on what automobile brand we were going to buy, but because our experience was so great, we stopped looking and bought an Audi. In the next couple years when we’re ready to replace our other car, we’ll be back! -Sean and Jill More
The entire experience was friendly, respectful and comfortable. I enjoyed purchasing our new car from Josh and felt like we got a good deal. I would buy another car from this dealership and from Josh comfortable. I enjoyed purchasing our new car from Josh and felt like we got a good deal. I would buy another car from this dealership and from Josh if the opportunity presents itself. The dealership was state of the art with a nice waiting area and play room for kids. More
I worked with Kevin Fields for several months to build the perfect S4. Kevin's enthusiasm and knowledge made this exsperience exciting and fun.I would highly recommend kevin and his team to any one seriou the perfect S4. Kevin's enthusiasm and knowledge made this exsperience exciting and fun.I would highly recommend kevin and his team to any one serious about Audi. The new store is very well designed and comfertable and has all state of the art electronics. More
We were ready to purchase a new SUV. We had looked at a variety of makes/models but opted to look closer at the Audi Q5. With Wilsonville Audi recently opening in our neighborhood, we stopped to visit the variety of makes/models but opted to look closer at the Audi Q5. With Wilsonville Audi recently opening in our neighborhood, we stopped to visit the dealership and take a closer look at the Q5. We spent a few hours working with Scott (Brand Development) reviewing the features and capabilities of the Audi Q5. Scott knew his product well and took the time to respond to questions my wife and I had regarding the vehicle. Following a test drive of the Q5, we were convinced that it was the right vehicle for us. The next day, via email, I contacted both Sunset Audi and Wilsonville Audi in an effort to obtain the best price and trade in allowance for the new Q5 we had decided to buy. Both dealerships quickly responded. Wilsonville Audi Kevin (Sales Manager) worked with me on his best price for the Q5 and then gave me a generous allowance for my trade in. Sunset Audi provided me with a price quote as well. Their best price for the Q5 was more and their trade in allowance they were offering me was significantly less. I even gave them an opportunity to revise their pricing but they opted not to do so as they never responded to my query. Good pricing; a thrilling test drive of the Q5; and a friendly and professional staff that want to work with you made my decision to buy from Wilsonville Audi easy not to mention that their new dealership is a welcome addition to the Wilsonville neighborhood and very close to where we live. More importantly, I felt good about our purchase. We saved some money and Wilsonville Audi made some money. It was a win-win! This is exactly the way a good sale should go. We can't wait to receive delivery of our new Q5! More
First i need to sorry these dealer about my mistake before you guys should received 5 starts for service Department and online department. Thanks for Joe to contact me (im waiting for the frame "just k before you guys should received 5 starts for service Department and online department. Thanks for Joe to contact me (im waiting for the frame "just kidding" hahahah) you're great sale man im glad that i have been doing business with you . Seconds things Kevin in Service Department i really like your appearance and how you treat your customer A+ for this Dealer ... I wil come back for service and Shopping Best luck for you guys. More
Incredible customer service, with prompt and detailed responses to every question. Found exactly the car I was looking for at the right price. I can see myself using this dealer for all of my car needs responses to every question. Found exactly the car I was looking for at the right price. I can see myself using this dealer for all of my car needs in the future. Would recommend to anyone!!!!! More
Outstanding service, very helpful. We visited the dealership numerous times looking for just the right late model used car for our 17 year old son. Cory was extremely professional and patient & abso dealership numerous times looking for just the right late model used car for our 17 year old son. Cory was extremely professional and patient & absolutely did not apply any pressure whatsoever. Both Cory & Mike went beyond the call of duty to research and answer all of our questions. We highly recommend Wilsonville Audi!!! More
In today’s market the term “customer service” is more important then it has ever been. How you choose to treat your customers and the overall sales experience defines not only the dealer but the brand yo important then it has ever been. How you choose to treat your customers and the overall sales experience defines not only the dealer but the brand you choose to drive. Audi of Wilsonville should be used as a benchmark for all dealerships and sales associates on how to treat a customer. Recently I purchased a new Audi from them and the buying experience was seamless. From the moment I walked I felt like I was part of their “extended family.” They even went to the trouble to have the car delivered because I could not receive a ride to their location, thanks again Scott. If you know what car you want… make sure the shopping experience matches the same way you feel when you drive off the dealer lot. Best of luck to Audi of Wilsonville and thank you again for the easy and painless buying experience, thanks ~Mike More
First time in the Dealership and the experience was great. I had a minor light issue that needed replaced and there was no hassle and they just took care of the whole thing and I was on my way. I kn great. I had a minor light issue that needed replaced and there was no hassle and they just took care of the whole thing and I was on my way. I know Scott from when I purchased my new Audi and he as exceptional then as well as now. More