Audi Wilsonville

Ok, as we all know...There is always ONE in the bunch that has a xxxx pour experience with dealerships! This is mine... I went to buy a so called "well maintained" "well taken care of" Audi Q7. I drove that has a xxxx pour experience with dealerships! This is mine... I went to buy a so called "well maintained" "well taken care of" Audi Q7. I drove the car off the lot got it home and upon further inspection the was supposed to be done by the DEALERSHIP..I found a golf ball size hole in the sidewall of the right front tire, that was dangerous as xxxx! Had to get it replaced at Les Schwabs. Then we found that they "during inspection" missed the back door handles that had exposed wires that my baby girl thought shocked her when she closed the door. Then we did buy a extended warranty... which according to them cover absolutely nothing!. I have to pay 3000 for sunroof motor that has been replaced twice already, cause its "not covered". This is the third time that we have had our Q7 in there for service and we bought it 4 weeks ago! Last time we took it in the found upon inspection the ECM module is defective...Which according to them again " we will will cover it but its not something that is typically covered". So since we have bought our Audi I have told my friends dont go out there, go to Audi of Portland maybe they can treat you better and have better luck on a paid for warranty! Who knows!! More

These guys got it figured out. If you want an AWESOME car buying experience, saddle up to these folks - They will treat you right. They are Responsive, Accurate, Humble and Competitive and they are void o buying experience, saddle up to these folks - They will treat you right. They are Responsive, Accurate, Humble and Competitive and they are void of the traditional car salesman sleaziness - Bonus!!! You won't be disappointed! They will rock your world like no other. More

Scott Larson is a rock star. I called in wanting a specific car and he was able to get it and get it for a great price. He treated me like an old friend (much different than the other Audi dealer in t specific car and he was able to get it and get it for a great price. He treated me like an old friend (much different than the other Audi dealer in town). I loved my experience so much, I came back to get an Audi for me. Highly recommend Scott and Wilsonville Audi. I am telling my friends and family. More

We have previously recommended this dealership and will continue to due so with full confidence in the professional staff there. We have been so impressed by our interactions with the fine people here, whe continue to due so with full confidence in the professional staff there. We have been so impressed by our interactions with the fine people here, whether it be senior management or the courtesy driver. Subsequently, we've developed enough confidence, not just in the Audi brand, but the people behind the brand, that we are now on our 4th vehicle from Audi Wilsonville. We very much appreciate working with these fine folks and look forward to many more years of great buying and service experiences, which ultimately leads to great Audi driving experiences! Thank You! Peter & Paula Radloff More

Very easy transaction and Joe was great to work with before the sale and after the sale his help with all the new technology was very much appreciated. before the sale and after the sale his help with all the new technology was very much appreciated. More

This will go down as the BEST car buying experience we have EVER had. Jeff's communication and professionalism through the entire process was spectacular and unrivaled. He understood the type and size o have EVER had. Jeff's communication and professionalism through the entire process was spectacular and unrivaled. He understood the type and size of car that I was looking to purchase, what my budget was and was able to find the PERFECT car for my family and within the time frame we had. His knowledge about the car was unbelievable and helped create even more excitement about our new purchase. The process, usually from start to finish, when it came to buying a new car had always left a terrible taste in my mouth...until now. This was the first time I left a car purchase excited about the entire transaction. I felt like we got fair value for our trade and the loved the value we received on the new car we purchased...it's not often you can say that! We had a few other interactions while on the lot at Audi Wilsonville and the only way to describe the employees at this location is; crisp and professional. There is ZERO question for me or my wife that we will buy all of our cars from Audi Wilsonville and use Jeff to faciliate that sale. Thank you Audi Wilsonville for a PERFECT car buying experience! More

Trey was very informative and helpful in my decision to purchase the 2013 Audi A4. Overall great customer service and all employees were welcoming during my first trip to Audi Wilsonville. purchase the 2013 Audi A4. Overall great customer service and all employees were welcoming during my first trip to Audi Wilsonville. More

Audi Wilsonville absolutely redefines what quality Audi Wilsonville absolutely redefines what quality customer service is - I have never encountered such a fantastic team of sales, finance, and se Audi Wilsonville absolutely redefines what quality customer service is - I have never encountered such a fantastic team of sales, finance, and service staff. From the very first email that I sent to Kevin Fields (General Sales Manager), I was in good hands from beginning to end. Every time I sent an email, I received an expeditious and informative response within 10 minutes or so. This was still true even when Kevin was out of office at his personal home - he was available and ready to assist me in any capacity necessary. This top notch service would of been enough, but he didn't stop impressing there. Not only was he readily available, but he did everything within his power to give me the best deal possible in my search for a new car, without excessive coaxing from me! He made it extremely clear that he wanted to help get me into the car that was best for me, in the most manageable financial perspective. As I said, I never felt so comfortable dealing in a business transaction of any kind, not just limited to car sales. A completely no pressure, smooth sailing experience, with Kevin at the helm. When it came time to come into the dealership to close the deal Kevin and I had set down - I was again stunned with how quickly and efficiently it all came to pass. I didn't even have a set appointment, and as soon as I walked in, I was attended to by Kevin personally. I can tell that in his position, Kevin is a very busy individual, which makes it all the more impressive that he is right there ready to help as you need it. Kevin saw to it that I was assigned very capable sales staff - Anton Robinson and Jacob Goudy. Jacob took me out to the vehicle I wanted to purchase, which was pulled up before I even arrived, and allowed me to inspect it to my standards. After satisfactorily examining the vehicle, I jumped behind the wheel and took it for a very pleasant and well guided test drive by Jacob. Upon returning to the dealership, Anton took over, double-checking and triple-checking that my experience was agreeable before even beginning the paperwork. Which brings me to the next subject, yet again they impressed me with this! The paperwork was barely even that, as it was all digitized, and filled in for me to reduce wait time and hassle. All was explained to me in a thorough fashion, so as to ensure that I understood what I was signing before I was signing it. Once all the paperwork had been squared away, I was directed to the financial department, where Jeff Blackwood too immensely good care of me as well - he explained everything as thoroughly as possible, in a no pressure environment, before I signed anything. Jeff made it clear that my comfortability took precedence over closing any deals. This, in turn, made me want to buy from Audi even further. After all the paperwork was cleared and squared away, I was handed the keys to my brand new vehicle which was topped off with gas and waiting to drive me home! Before leaving, Anton gave me an incredibly detailed walkthrough of the vehicle, so that I had peace of mind in knowing how it worked. To put the proverbial "cherry on top", Anton let me know that if I ever needed a car wash, or anything explained in my vehicle that I should give him a call and he would see to it personally. In closing, as I began, Audi Wilsonville is the absolute pinnacle of service - they clearly know exactly what they are doing in regards to customer satisfaction. I can honestly say, even if I moved several hundreds of miles away - I would come back to Audi Wilsonville without a doubt to purchase another vehicle. They have certainly earned my business for life, and my glowing recommendation to anyone looking to buy a new vehicle. More

I am beyond impressed with this dealership! Our transaction was so smooth and quick. We are going to recommend this dealership to everyone we know and will definitely be coming back in the future. transaction was so smooth and quick. We are going to recommend this dealership to everyone we know and will definitely be coming back in the future. We were treated excellent! Thank you to our amazing sales rep ,Jason and everyone that helped make our visit with you guys great! More

Greatest sales man I ever meet in wilsonville! Comparing to sunset, I would definitely recommend wilsonville. Reason? Better price and better serves, you have other better choices? to sunset, I would definitely recommend wilsonville. Reason? Better price and better serves, you have other better choices? More