
Audi Wilsonville
Wilsonville, OR
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Unusual circumstances I just bought my 3rd Q-5 and 6th Audi last Wednesday from Josh Jeffrey. I had had it a few days and the tire blew out! Obviously, I had a defective ti I just bought my 3rd Q-5 and 6th Audi last Wednesday from Josh Jeffrey. I had had it a few days and the tire blew out! Obviously, I had a defective tire. When I got to the dealership Edward said I was more than likely going to have to buy a tire and get re-reimbursed from the manufacturer. That really irritated me but I knew I would re-coop the money. When Edward called to say my car was ready he said they had paid for the tire being I was a loyal customer. I thought that was very nice of him to go to bat for me and Wilsonville Audi is lucky to have him. I will always buy my Audi's here for sure. More
Safety Recall I appreciated the thoughtful care I received when I brought my Audi Q5 in for a safety recall. The service writer noted that I was within a five hundr I appreciated the thoughtful care I received when I brought my Audi Q5 in for a safety recall. The service writer noted that I was within a five hundred miles of a scheduled service, so she suggested that they could do the scheduled service now and save me having to return for it in a couple of weeks. I greatly appreciate that thoughtfulness o n their part! More
Trying Audi one more time! I actually didn't think I would ever go back to Audi after the diesel fraud on my Audi A3. Why would you buy a vehicle from a company you couldn't t I actually didn't think I would ever go back to Audi after the diesel fraud on my Audi A3. Why would you buy a vehicle from a company you couldn't trust? Well, actually...a few months after turning in my A3, and after working with the Wilsonville Audi Staff on the smooth return of my car, return of my unused extended warranty, etc.,,I realized that I not only MISSED the car, but that the Wilsonville dealership had not only been professional during the transaction; -they were great overall.....While at the dealership, I talked to a couple of sales people about the A3 Etron and was impressed...Unlike the BEAVERTON Audi dealership, they spent time talking about the Etron with me.....without pressure....On several occasions in the past, (while in my casual clothes) I went into that dealership...wandered the lot, and not one person 'bothered' to help me....snooty....distant...and disinterested....I eventually bought a car there, but not from their showroom sales people who had ignored me, but from their online sales guy.....He was great, but after the purchase, I never went back for service or anything....When Wilsonville Audi opened, I started going there and their service department was very good... I worked with Shawn Bowman on the sale of the new Etron....He was efficient, organized, responded to my calls and many questions, and overall, was very friendly and helpful....He was not pushy, and didn't try to up-sell products as is the case in many auto transactions. Overall, an excellent sales representative!....The finance person I worked with was also very good, and what is normally a rather painful part of a sale was actually a good one!...I'd encourage anyone in the Audi market to select this dealership....Friendly, helpful, fair, and customer oriented......I More
Great experience with first Audi Everyone was very helpful in answering questions and did not pressure us into buying any particular car, although they indicated that the Q cars were Everyone was very helpful in answering questions and did not pressure us into buying any particular car, although they indicated that the Q cars were selling as fast as they came in. We ended up purchasing a Q7 and so far are very happy with our decision. The employees are very professional and are knowledgeable in all aspects of the vehicle. More
Helpful, timely and accommodating I have had nothing but a great experience at Audi Wilsonville. Rod is probably one of the most responsive and helpful customer service representative I have had nothing but a great experience at Audi Wilsonville. Rod is probably one of the most responsive and helpful customer service representatives I have worked with, keep it up! More
Great service as always! As always, Rod made it very easy fro me to drop off and pick up my car as well as provide me with a loaner car. Great customer service! As always, Rod made it very easy fro me to drop off and pick up my car as well as provide me with a loaner car. Great customer service! More
Audi auto recalls (two) The service by Dee Sanchez was outstanding! She was prepared and knowledgeable when she greeted me and checked in my Audi Q5 for servicing. She also The service by Dee Sanchez was outstanding! She was prepared and knowledgeable when she greeted me and checked in my Audi Q5 for servicing. She also provided me with a loaner vehicle. More
Audi A6 Service and Speaker Repair Wilsonville Audi always treats me with great respect and they look for ways to make my life easier. They take the time to review options and what wor Wilsonville Audi always treats me with great respect and they look for ways to make my life easier. They take the time to review options and what work was done so I can be confident in my car and the repairs made. More
First Service and Recall Repair Quick, professional and friendly service. I arrived early, but no problem getting my car in right away. Car was returned spotlessly clean inside and o Quick, professional and friendly service. I arrived early, but no problem getting my car in right away. Car was returned spotlessly clean inside and out. No charge loaner vehicle was a nice perk as well... More
The Best! I buy my car here just because the service is so fantastic, from the phone call to book an appointment to the pick up of my clean car. I buy my car here just because the service is so fantastic, from the phone call to book an appointment to the pick up of my clean car. More