Audi Wilsonville

purchased use 2018 s5. salesperson hid the fact that the water pump was failing and revealed itself during the first extended drive it performed in it. Service department salesperson hid the fact that the water pump was failing and revealed itself during the first extended drive it performed in it. Service department took over three weeks to replace a water pump that was said to take 4-5 days, and had it not been for repeated queries by me it would have taken even longer. As a result of that experience I cancelled the extended warranty I purchased and was told it could take up to 45 day to be credited the cost of the service plan. That didn't happen. Then I was told 6-8 weeks, and at 9 weeks in I was told it would take 60-90 days. The contract states I will be credited within 30 days from cancellation notice. I'm now told it was never submitted. I have records of the request from two months ago. I had to re-cancel and it may now be actually happening. We will see. Sales poor, service poor, finance poor, what else is there? More

Perfect first service appointment! Easy to schedule, check in, get loaner, and pick up when ready. Exceptional communication too. Thanks Chris Brzezinski! Will definitely return when r Easy to schedule, check in, get loaner, and pick up when ready. Exceptional communication too. Thanks Chris Brzezinski! Will definitely return when ready for my next Audi. More

Jae Biak and Harry Razzaghy were awesome! They got me in the car I wanted and I left feeling great. These guys are the real deal. Thank you so much to both of you! Audi is definitely better f They got me in the car I wanted and I left feeling great. These guys are the real deal. Thank you so much to both of you! Audi is definitely better for having the both of you! More

Quick and easy transaction. Appreciate the way the whole transaction was handled from start to finish. Appreciate the way the whole transaction was handled from start to finish. More

My wife and I worked with Jae and Christian in finance and we had the best buying experience ever! Lots of our purchasing decisions were taken care of by phone so when we arrived at the dealership we just and we had the best buying experience ever! Lots of our purchasing decisions were taken care of by phone so when we arrived at the dealership we just had to take a test drive and finish up some paperwork and we were in the road with our new vehicle. Thanks again to the entire team! More

I worked with Jae and Mady. Both were great and helpful! The one thing my husband and I didn’t care for was the long wait from the time I had decided to buy my A6 to the time Both were great and helpful! The one thing my husband and I didn’t care for was the long wait from the time I had decided to buy my A6 to the time we actually we able to leave the dealership as we had plans to meet friends back in Salem. So we were pretty late. 🙁 More

Jae was so patient with me, and I appreciate his his help and attention in securing me a new-ish car. I would not hesitate to return to the dealership or Jae in the future. Thanks, Jae!!!! and attention in securing me a new-ish car. I would not hesitate to return to the dealership or Jae in the future. Thanks, Jae!!!! More

Employee Jae was awesome to work with. We enjoyed the time spent with him. He was very helpful, friendly, and hard working. He was very patient and did all he could to make sure we were sa We enjoyed the time spent with him. He was very helpful, friendly, and hard working. He was very patient and did all he could to make sure we were satisfied with our needs. At the end we left the dealer with very pleasant feeling and complete satisfaction! Go Jae! More

Our salesman, Jae was very helpful, he took care of all the details and is a very pleasant person. Yay for Jae!! the details and is a very pleasant person. Yay for Jae!! More

Jae at Wilsonville Audi was amazing to work with! No pressure and was very patient with me as a first time buyer. Highly recommend! Great snack for the kiddos too! No pressure and was very patient with me as a first time buyer. Highly recommend! Great snack for the kiddos too! More